Frank is the absolute best!
Steve l. | Overall ExperienceSelf Storage Units in Independence, MO, 64050
U-Haul Moving & Storage at Hwy 24 E
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage at Noland & I-70
4312 S Noland Rd, Independence, MO 64055 View Available UnitsFew Rooms Left. Reserve Today!
4.0 miles from this location -
All Secured Storage
20440 US Hwy 40, Blue Springs, MO 64015 View Available Units
(U-Haul Neighborhood Dealer)6.3 miles from this location -
U-Haul Moving & Storage of Power & Light
1520 Locust St, Kansas City, MO 64108 View Available UnitsFew Rooms Left. Reserve Today!
8.9 miles from this location -
U-Haul Moving & Storage at 31st & Main
3100 Main St Ste 10, Kansas City, MO 64111 View Available Units9.6 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Employee were super helpful and friendly
Tracie R. | Overall ExperienceThe owner and his wife is amazing. No issues with this business until my last week of renting. The some of the employees needs improvement!
Jennifer E. | Overall ExperienceMet or exceeded all my needs
Larry S. | Overall ExperienceI was charged for the first month rental fee after completing a one-way rental from Phoenix, AZ to Kansas City, MO and not the insurance only portion of the rental. This is unpleasant and unexpected. Can someone contact me and correct this for me.
NICHOLAS M. | First ImpressionsThe attendant didn't remove the lock which means we couldn't unload when we showed up at 820.
brooke w. | First ImpressionsI see on the U-Haul app, and the customer service representative also confirmed to me, that the storage unit is accessible until 10pm everyday. I also see on the app and directly on the gates at the facility that extended 24hr access may be granted upon request. These are the sole reasons I rented the unit here, because I was in need of later access hours as I am in a rush to move in addition to working all day. When we arrived around 8pm with 3 truckloads of our furniture, clothes, home decor, etc., we were told they close at 8pm. After arguing for a few minutes, they at least agreed to allow 1 truckload to be unloaded. The rest had to stay in truck beds and on trailers all night and fully exposed to the weather elements. Our furniture, mattresses and other belongings were rained, well poured, on. I am very, very upset and feel completely deceived by the confusion of the hours we can access our unit. I don’t feel like I should be charged for this first month as compensation for my severely damaged items after it was confirmed to me I had until 10 pm when I booked. I was also denied the extended 24hr access when I requested it because they claim too many people were staying in the units. That’s not my problem and it is clearly advertised although it is not actually an option at all. I would have never rented this unit had I known, and I was lied to and my items were ruined as a direct result of your false advertising and incorrect information provided by customer service. I deserve this month for free and a refund should be happily paid to me for my inconveniences.
Kelcie P. | Online Move InThis was the best experience with UHAUL through my whole trip. They were very helpful with the storage.
vicki s. | First ImpressionsWould highly recommend this place to others.
Patricia G. | Overall ExperienceFrank was very nice. But the new system they put in place for about a month was not helpful at all. I don't think the business should be the only one with access to MY UNIT it should be a 2 person to open it. I have one set of keys and the business has the other. I'm just not comfortable giving you 100% trust at this point in game. I felt like I needed to take pictures of my unit just in case someone got in there without my consent. That is the biggest reason I left.
Susan N. | Overall ExperienceI had a storage here 10 months great customer service always
tim f. | Overall ExperienceStaff at this location were very helpful very knowledgeable and I would recommend this location many times again. The on site manager needs a promotion or bonus
aaron m. | Overall ExperienceI very much like this UHaul store. I have used them for many years. Sad that Sam Crane is no longer at this location, but the new manager is very nice. It just worries me about all the homeless people who hang around there. Also, it seems dirtier now. But, as long as my belongings stay safe, I'm very happy.
Charity N. | First ImpressionsBoth Sam and the new manager was beyond helpful and went out of their way to accommodate me! I appreciate them and Uhaul.
ASHLEY H. | Overall ExperienceAlthough the staff at this location were fantastic and I have no complaints about them or facility. I do take issue with the fact that twice payment was "returned to bank" from corporate. However, I received no notice and neither did the bank. Being as I am military and a lot of your customers are military I find it appalling that is how we are treated. i do not believe UHAUL that the money was returned to the bank since I was not notified, nor was there a returned fee/notice/transaction with the bank. The bank representatives, USAA, said this is common practice for UHAUL. UHAUL stole $189.90 after I was erroneously enrolled in automatic payments instead of a one-type debit payment, which resulted in "returned payments". I made a payment EVERY month on time in addition to the two charges which were supposedly returned to the bank.
viva f. | Overall ExperienceThe storage unit locking mechanism is broken. The U-Haul staff had to use tools to close it. It needs to be replaced! We will not be able to access our unit without help from staff until it is fixed.
jean b. | First Impressions