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TINA B | First ImpressionsSelf Storage Units in Independence, MO, 64055
U-Haul Moving & Storage at Noland & I-70
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage at Hwy 24 E
305 US-24 E, Independence, MO 64050 View Available Units4.0 miles from this location -
All Secured Storage
20440 SW E US Hwy 40, Blue Springs, MO 64015 View Available Units
(U-Haul Neighborhood Dealer)4.2 miles from this location -
U-Haul Storage of Lee's Summit
920 NE Deerbrook St, Lees Summit, MO 64086 View Available Units7.9 miles from this location -
U-Haul Moving & Storage at 31st & Main
3100 Main St Ste 10, Kansas City, MO 64111 View Available Units9.3 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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Very positive and helpful people.
holly h | First ImpressionsI wanted to tell you that MAURICE and TYLER were there when I dropped off my trailer and rented a storage unit. Let me tell you that these two young men were so wonderful without dealing with customers!!! They are polite, intelligent and were so kind to me. MAURICE helped me with an issue I had and he went above and beyond to help me with such kindness. Customer Service Is so key in every business!!! MAURICE is such a great employee!!! He needs to be given an award for his service there helping customers that are stressed from moving. They were both great guys. I just dealt with Maurice with this situation. I am now considered the “older generation” and Maurice sure made me have a lot of hope for the younger generation. Maurice needs to train people in the world in outstanding customer service. This man will go very far in life! Thank you for hiring him. I have used this location two times before and EVERY SINGLE TIME it has been such a very pleasant experience. I do not write reviews usually, but the very outstanding customer service and competency at this location needs to be brought to the upper management’s attention. I WOULD HIGHLY RECOMMEND THIS U-HAUL LOCATION TO EVERYONE!!! Thank you!!!!
MELINDA D | First ImpressionsThe business has gotten to good/big for your locations. No longer have customers parking spaces.
JOHN B | Overall ExperienceBest crew
Cameron M | Overall ExperienceGreat staff!!
Amy B | First ImpressionsEverything was very good except the price. I think it’s still to high.
phyllis g | Overall ExperienceI’d like to thank Allen for securing my unit after the movers moved it in and didn’t lock the unit. Everyone was very helpful and pleasant. I will recommend and use you guys in the future. I didn’t get my guy name - who walked me to my unit on my first visit there and he was also helpful on my move out date & with closing out my account. Thank you.
Miriam Z | Overall ExperienceBest customer Service!
Bryan M | Overall ExperienceI just want to give a big huge shout out to Allen and his team. Everyone was so nice and accommodating, it made this day just a little bit easier. Thank you guys so much!
Madeline H | First ImpressionsSecurity is questionable as when I was there I would see people walking through it with pack packs and the gate was open a lot, maybe it was not working cause my card did not let me in and sometimes it was just open I don't know, but the other thing that I was concerned about was an employee hit my van with a 26 foot U Haul truck I was parking in the back by my unit. The manager at that time was not helpful Frank Holloway acted like it was my fault. He would not give me access to the camera recording and tried to deny it but I had it on my dash cam and got the claim taken care of what a mess. Also when I checked out the printer was not working and I need to get a receipt please. Sincerely DG
David G | Overall ExperienceTo received a Truck with barely enough gas to make it to a service station. They stated I could get towed back if it runs out of fuel. That was unacceptable and Very Scary
Latosha R | Overall ExperienceSold my unit even after I made multiple attempts at contacting the manager and send emails. No response from them at all then to send me a bill for what was left after they sold the unit
Shawn P | Overall Experience