Staff helped me every way possible.
MARILEE M | Overall ExperienceSelf Storage Units in Jackson, TN, 38301
U-Haul Storage of Downtown Jackson
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$64.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Stair
- Climate
- Rate:
- $64.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$94.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Stair
- Climate
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
1 Unit Left!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Unit was not cleaned. Used rodent and ant traps in the unit when we got it. Thankfully only needed it for three weeks and not long term. Cancelling the unit was a challenge. Called the place we rented it from and someone picked up the phone and laid it down then nothing for 10 minutes. Finally taken care of via text from someone in corporate.
DONALD S | Overall ExperienceUnit was inside and there was not much light and was actually dark. The unit itself had two light weight rodent shells not the entire trap and about 5 ant traps on the floor inside. It had not been swept out. Got this as a “free unit” for renting a truck one way. Don’t know if that’s why it was not clean and dark or if that’s the norm??
DONALD S | First ImpressionsEvery person at this location was professional, courteous and showed empathy for an individual they didn't even know. I will be sharing this location and the owners with all of my combined social medias they were truly rockstars.
Jonathon P | First ImpressionsI had trouble getting helped at first and was directed to the wrong places at first overwhelmed.And then got the correct help
RONDA H | First ImpressionsElijah doesn't explain any of their paperwork and doesn't tell you the rule
Debra M | First ImpressionsThe staff was friendly and the office I turned our uhaul rental was nice, however the building that our storage unit was in is another story. The inside of the building was well lit but the parking/unloading area was questionable. We DID NOT feel safe due to no security fence around the building and the loitering individuals in the parking lot being approached by strangers trying to relieve us of our property while we are putting in storage and when we removed our items from storage. The on site bathrooms were out of order everythime we went to our unit. The reason we removed our items from the storage unit is because of the questionable security precautions uhaul is taking to keep their customers safe. Not to mention the main door leading into the storage unit building IS NOT LOCKED. The lack of security for the cost of the unit didn't make it seem worth continuing to use it.
Krista G | Overall ExperienceMy whole experience with uhau has been horrible...from being charged the wrong price to having to pay for another day not being my fault. I have came out of pocket allmost $500 just to move from Nashville and this has never happened before. The FREE storage was nasty and I saw several roaches in the facility but I had no choice. I probably wont be using uhau again unless something is done about my refunded money thats owed to me.
marilyn r | First Impressions