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Denise Taveras | First ImpressionsSelf Storage Units in Jacksonville, FL, 32221
U-Haul Moving & Storage at Fouraker Road
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Everyone at the location are amazing very helpful ,everything was smooth
marlene arauz | First ImpressionsEvery time I came into the facility and needed help from someone (and also the one time I had to call customer service) I received nothing but patient help. I was never made to feel stupid or anything no matter how simple my needs or questions were. The staff was always helpful and always kind.
Michael Miller | Overall ExperienceThe facility is clean on the outside and upon move-in, This staff was helpful, The nightmare came when it was time to move out. There were rat feces as well. As dead rats within the storage unit and within my things. I had to throw away seventy percent of my items. Also I moved out in October of 2023. This was not communicated to the upper. Management which caused me to accrue a bill over four hundred dollars. Very dissatisfied.
MELISSA PERRY | Overall ExperienceI loved the staff here ! They were funny, friendly and very helpful through the whole process . They helped make a long ,hard, transition easy and smooth and were nice through and through . I love them all and appreciate them all very much . I definetly recommend this location to everyone . Everything was great from the storage unit cleanliness to the staff . The only thing I was bummed about is not being able to access my storage unit at night when I really needed to.
Isabelle Harris | Overall ExperienceHad a small mouse problem.
Linda Joiner | Overall ExperienceThere was one exception on move-out day. One of the managers rudely came and closed the garage doors while the moving company was loading the truck. He didn't ask my team anything or even greet us in any way. I was insulted. He claimed we were letting the heat out. I was amazingly appalled. This was an unprofessional attitude and far away from appropriate customer service.
Ercel Placide | Overall ExperienceThey were very professional and helped me understand the rules and how they keep there facility clean and organized.
GRADY THOMAS | Overall ExperienceNo complaints Thank y’all very much
Brenda Thompson | Overall ExperienceFilled with rats. Ruined everything!
vincent white | Overall Experience