My unit had no lighting at all, had to use a flashlight to see anything inside of it. The card for after hours access never worked, and had to call a number to get let in.
NICHOLAS B | Overall ExperienceSelf Storage Units in Johnstown, PA, 15906
U-Haul Moving & Storage of Johnstown
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
4' x 8' x 8'Miscellaneous Storage
Size Guide- Rate:
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$89.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Heated
- Rate:
- $89.95 Per Month
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![Example storage unit layout]()
Medium
8' x 7' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$109.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $109.95 Per Month
-
![Example storage unit layout]()
Medium
8' x 8' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $114.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
8' x 8' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Heated
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Medium
8' x 7' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $139.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
8' x 16' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$199.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $199.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I really appreciate the availability of the storage unit that this facility provided. The customer service are very professional and attentive.
EVELYN G | Overall ExperienceEverything was wonderful
Khaliya F | Overall ExperienceStaff extremely understanding of my plight, and patient with me. They care about their customers.
Mark A | First ImpressionsI rented my storage unit for 5+ years and didn’t have an issue until the past year, which unfortunately is the reason for my poor review. In 2023, the storage unit as a whole developed an issue with cockroaches. As someone renting a space for my belongings within this unit, I should have been informed of the problem. This would have given me the chance to decide what to do with my belongings. However, the staff at Uhaul failed to notify me and then tried to rectify and cover up the issue. After arriving to my storage unit, there were cockroaches around the general area, as well as inside my specific unit and all through my belongings. In addition, there was an empty can of fogger found in my unit. When I confronted the 3 staff members on duty at the time, they all denied knowing about an issue and it was only after one of them slipped up and said someone else had reported an issue, that it became clear that it was trying to be covered up. After this, a truck was offered to me for the day, so that I could move all of my belongings into the truck and re-fog my stuff and unit separately…free of charge, how kind! It was recommended by the staff that I wear gloves while moving my stuff and to clean everything thoroughly prior to using, because of the harmful chemicals that are used in fogger. This would have been awesome information to have about 15 minutes beforehand, when I was just in my storage unit handling my belongings. After this, I left everything in my unit for fear of spreading the issue into my car, house, etc. I reached out to management multiple times, left multiple messages and it was only after many attempts that I ever heard back. He told me that I should have been informed of the issue and that he was sorry that it happened. That was it. When I moved my belongings out of the unit, I requested a dumpster to be available, because after a cockroach infestation and chemicals being sprayed everywhere, most of my things became garbage. The dumpster would be available to me, but I was going to be charged to use it. It was only after I brought to his attention, why I needed the dumpster and what started this in the first place, that he didn’t charge me. I lost thousands of dollars of personal belongings and after renting for over 5 years, without ever missing a payment, all I received was “Sorry”. The customer service was absolutely horrible. I’m fully aware that things happen that are out of everyone’s control. However, when you have a business, it is your responsibility to notify the people who are paying to rent your space if issues come up. There was very little communication and when there was, it consisted of lying about the issue even existing or trying to cover up the issue. My monthly rental fee increased by about $32 and I can tell you, it was not going to pest control!
Julianne L | Overall ExperienceJoe I think is the managers name was very friendly and knowledgeable as well as Ashley.
jorge z | Overall ExperienceEXCELLENT SERVICE. CLEANED FACILITIES. CONVENIENT LOCATED.
Marlon O | Overall ExperienceEverything was first rate!
Todd W | Overall ExperienceThe gentleman at the store was more than helpful. Very polite explained all the charges to me. I was very satisfied with the service.
Barbara L | Online Move InJoe L. was very helpful, as always!
Terry H | Overall ExperienceAbsolutely no issues with storage related items. Only problem is: prices kept rising (in my opinion) too often.
dave h | Overall Experience