Experience was rough. Didn’t receive the necessary information to move in, we had to call to get the gate code. The system didn’t recognize our address when we did our paperwork and we were chastised by a girl via text because we didn’t provide a full address when the system was to blame. She even threatened to lock us out in the INITIAL TEXT!!!…. THE FIRST COMMUNICATION WITH THIS COMPANY, if we didn’t send in certain information. This was highly unprofessional and uncalled for when a message requesting the information would’ve sufficed or even a simple reminder.. Nobody needs to be threatened to be kept from their belongings over a few pieces of misinformation, especially when the original paperwork didn’t even request most of what she said we needed to submit. If we hadn’t already moved everything in and only need this storage for just 3 months, I would’ve definitely left and went elsewhere. Even when asking for an extension past the gate cutoff time, the after hours customer service line said it isn’t an option unless prior authorization was received, 10pm in or out… but Destiny told me they couldn’t grant 24 hour access even though I just asked for an extra hour to be able to unload and get out since we had a long drive-not 24 hours. She also told me we could get out after 10pm, we just couldn’t regain access in after 10pm, but I am not sure how much I trust somebody who just threatened to revoke my access after 2 days of renting the unit. If you can, I suggest going elsewhere.
Alexis W | ReservationCustomer Reviews
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$62.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
- Rate:
- $62.00 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$84.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
- Rate:
- $84.00 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$84.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
- Rate:
- $84.00 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$139.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
- Rate:
- $139.00 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$184.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
- Rate:
- $184.00 Per Month
-
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$199.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
- Rate:
- $199.00 Per Month
Drive Up Storage
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Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$124.00
Per Month
- Drive Up
- No Climate
- Rollup
- Rate:
- $124.00 Per Month
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$159.00
Per Month
- Drive Up
- No Climate
- Rollup
- Rate:
- $159.00 Per Month
-
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$174.00
Per Month
- Drive Up
- No Climate
- Rollup
- Rate:
- $174.00 Per Month
-
Large
10' x 30' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$224.00
Per Month
- Drive Up
- No Climate
- Rollup
- No Electricity
- Rate:
- $224.00 Per Month
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Experience was rough. Didn’t receive the necessary information to move in, we had to call to get the gate code. The system didn’t recognize our address when we did our paperwork and we were chastised by a girl via text because we didn’t provide a full address when the system was to blame. She even threatened to lock us out in the INITIAL TEXT!!!…. THE FIRST COMMUNICATION WITH THIS COMPANY, if we didn’t send in certain information. This was highly unprofessional and uncalled for when a message requesting the information would’ve sufficed or even a simple reminder.. Nobody needs to be threatened to be kept from their belongings over a few pieces of misinformation, especially when the original paperwork didn’t even request most of what she said we needed to submit. If we hadn’t already moved everything in and only need this storage for just 3 months, I would’ve definitely left and went elsewhere. Even when asking for an extension past the gate cutoff time, the after hours customer service line said it isn’t an option unless prior authorization was received, 10pm in or out… but Destiny told me they couldn’t grant 24 hour access even though I just asked for an extra hour to be able to unload and get out since we had a long drive-not 24 hours. She also told me we could get out after 10pm, we just couldn’t regain access in after 10pm, but I am not sure how much I trust somebody who just threatened to revoke my access after 2 days of renting the unit. If you can, I suggest going elsewhere.
Alexis W | ReservationDestiny, was beyond superior. She was always very courteous and polite. The world could use more people like her.
Patsy S | Overall ExperienceThe staff was always nice, and would send friendly reminders to pay. My unit was clean and I didn't have any rodent problems.
SHERRY A | Overall ExperienceStaff, facility, storage options are all 5 star.
Tina W | Overall ExperienceDestiny is extremely professional and helpful.
Jimmie h | Overall ExperienceVery pleased with Lion's Den. Check in and check out was very easy and smooth. The grounds and facilities are kept extremely clean. I felt that my belongings were very secure there. Would recommend to anyone!
Jessica A | Overall ExperienceVery grateful to the staff at Lion's Den Self Storage. They helped assist with my mover being able to put all my things in storage. Very friendly and helpful. I would totally rent a storage space from them again if needed in the future.
Jennifer H | Overall ExperienceVery helpful solution to my short time storage needs
Jan N | Overall ExperienceThis is an excellent storage facility! Our friends used a DIFFERENT storage unit in Seagoville and got robbed twice. We kept telling them to come down to Lion’s Den, it’s very secure and very clean. The office staff is incredibly helpful!
Kathleen B | Overall ExperienceEverything went great at this location!! Than you Will
Wilfred B | Overall ExperienceDestiny is awesome!!! She is always so friendly and helpful!! She deserves a raise!! I would definitely recommend Lions Den Storage!
Darren H | Overall ExperienceOffice Employees very efficient and friendly, property clean
Diane A | Overall ExperienceOffice staff were stellar!
Rachel C | Overall ExperienceGreat place! More that friendly and always a pleasure to deal with.
Dustin W | Overall ExperienceSometimes i needed in my storage late at night but I didn’t have access to the gate past 10pm. I would say that was the only bad thing about the storage place. Other than that it was amazing, clean and affordable. Only reason why I canceled my services was because i build a shed in my house
Jose V | Overall Experience