We had reserved the unit ahead of time but when it came time to move in were told since we didn't pay in advance, the unit wasn't available. Instead we were given the last, smallest unit in back that was dirty with a bad door amd mousetraps inside. On check-in day, I had to wait in line an hour and 45 mins for 1 attendant to serve 11 ppl ahead of me to re-check in everything I had done online. Were told we could access unit until 10 pm but office was closed so couldn't access unit. Will not be back.
ISAAC B | Overall ExperienceSelf Storage Units in La Crosse, WI, 54603
U-Haul Moving & Storage of La Crosse
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $159.95 Per Month
Drive Up Storage
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $154.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $169.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We just needed a storage unit for a few months due to our granddaughter moving, and moving ourselves. It was very convenient for us, as well as relatively inexpensive.
Peter K | Overall ExperienceAlways friendly and willing to serve and help however they could
Larry R | Overall ExperienceThey didn't shovel the snow for over a week then it was slush bc it was melting.
CARRIE H | Overall ExperienceStaff were very helpful and knowledgeable. Space was clean and easily accessible.
Donna C | First ImpressionsNeed a ramp at back door of. Building B.
CHRISTIAN R | First ImpressionsThe access hours were not great, but as far as security is concerned, that is understandable. However the only reason I would NOT recommend U-Haul to anyone is the price. Too much $ for too little space.
Timothy W | Overall ExperienceI've always had a great experience at this location. Shelby and the team are very helpful and friendly.
Daniel S | First ImpressionsI would like to sincerely apologize to the GM Shelly at UHAUL in Lacrosse WI. I am still very interested in working with her on an agreement to receive my items from a different storage unit that I rented. I would love to negotiate a price to resolve this matter. The circumstances that lead to our issues with keeping up with the payments involved the tragic losses of three of our beloved girls, and their triple murders. We also have been traveling to Rochester for the criminal court process often. Sometimes, we needed to stay in the city for days depending on the court proceedings. There are precious items that belonged to my 23 yr old pregnant daughter Keona, and her adorable 23 month old baby girl Miyona, my granddaughter who was a blessing, and everything to her loving mom. They both were sadly murdered alongside each other in Rochester, M.N. Again, I am strongly interested in resolving this matter. Shelly, please give me a call at (608) 518-0461. Thank you for your time, and consideration. Respectfully, Brandy Williams
BRANDY L | Overall ExperienceUhaul truck rentals parked where they blocked or made it difficult to gain access to the storage unit. Poor judgement.
Steven T | Online Move InAwesome customer service.
Steven D | First ImpressionsSo our unit 117 was next to a unit that the garage door had been damaged and completely opened to the outdoor environment. Not knowing any better first time storage unit renters, we still agreed to renting the unit. Only later did we realize that our belongings were being exposed to the outdoor environment because the unit next to us was completely exposed. I would definitely not recommend renting 117 out till you fix the door next to it. We were extremely concerned about our belongings and that is why we relocated to another storage unit company.
Cindy W | Overall ExperienceShelby and her staff are superb. They are a real team and it's obvious they work together to please the guest. They went above and beyond to help me! Awesome location, awesome staff, awesome service! Keep up the good work!
Laurie R | First ImpressionsThe guy who helped me was fantastic. I wish I caught his name (guy with the beard). He was all alone on a Sunday moving day in a college town having to deal with many customers and was able to give high quality service to each customer. It was not his fault there is only one person working at a Uhaul in such a large city. I feel badly that Uhaul does not treat their employees well or pay them enough.
DANIEL P | First ImpressionsShelby & her Team were very professional.
Homer W | Overall ExperienceShelby, Derek, and Tom were excellent to work with.
EDWARD W | Overall Experience