Unit was dirty and door was damaged slightly making it difficult to use. Also was missing rubber seal at bottom. My unit flooded and I had severe damage issues related to water damage.
byran w | Overall ExperienceSelf Storage Units in Lancaster, OH, 43130
U-Haul Storage of Lancaster
- Storage Access Hours:
-
- Mon-Sun: 24 hours
Move-In Online or Visit Customer Service Location for In-Store Assistance
Pay Your Storage BillServices at this Location:
Contact Us
1570 River Valley Cir SLancaster, OH 43130
Services at this Location:
Customer Service Location
-
1921 Riverway Dr
Lancaster, OH 43130
(Rt 33 @ River Valley Mall) - Open Today: 9 am - 5 pm
Storage Access Hours
- Mon-Sun: 24 hours
Move-In Online or Visit Customer Service Location for In-Store Assistance
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Services at this Location:
Features Available at this Facility :
- Free Automatic Payment Plans
- Free Online Account Management
- A Room for Every Need
- Drive-Up Loading and Unloading
- Clean - Dry - Secure
- Your Lock/Your Key
- Indoor Storage: Twice the Protection and Security
- Make Your Payment Online!
- SafeStor Protection
- No Deposit or Admin Fees
- Open 7 Days
- Extended or 24-Hour Access Available
- No Deposit or Administrative Fees!
- Controlled Access for Your Protection
- Video Surveillance
- Ask About Our Automatic Credit-Card Payment Plan
Promotions:
-
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small
4' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$64.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $64.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
-
Medium
8' x 11' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $114.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room!
Small | 50 sq ft
-
Small
4' x 8' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
6' x 8' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Large | 151+ sq ft
-
Large
8' x 22' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $174.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$179.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $179.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
What Is Online Move-In / Rent Now?
Other U-Haul Services
-
U-Box® Containers
We ship across town or accross the world!
-
Moving Supplies
We sell hundreds of products to make moving easier!
-
Trailer Hitches
U-Haul is North America's #1 hitch installer!
-
Propane
Propane service delivered straight to your door!
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Customer did not leave a comment.
LESTER H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Breeanna W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Rodney W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
mike r | Overall Experience- Rating:
- 5.0
Safe and well-lit, friendly kind staff, what is needed when I needed it.
JENNIFER D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jerry C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tina M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jared G | Overall Experience- Rating:
- 5.0
Team is friendly and professional. Site is clean and safe.
JENNIFER D | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Steven A | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Steven A | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
SONNY J | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Andrew S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
MICHELLE H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Mark S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
REBECCA C | Overall Experience- Rating:
- 5.0
The lady at the front desk was extremely helpful and knowledgeable everything was absolutely painless.
KELLY S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jennifer B | Overall Experience- Rating:
- 5.0
The staff at this location is amazing!!!! Friendly, helpful, accommodating, with great customer service. My brother has been renting storage units there for years, so when I needed one, I took his recommendation because of his good experiences there.
CHRISTOPHER K | Overall Experience- Rating:
- 1.0
Absolutely awful customer service. LITERAL Months of not being able to access my unit (took my key months ago to upgrade a door), I had to call in to figure out what was going on months later and the manager had no clue if anything had been done. No apology.. nothing. Show up to get said key as discussed with manager, and staff couldn't find it, staff had no knowledge i was supposed to come in. They finally gave us a key. Ended up not being our key. What a surprise. Wasted a whole day off not being able to access our unit since they gave us wrong key, and lost ours. Thank God our stuff wasn't stolen. Took another day off (lock was supposed to be cut off first thing in the morning) I waited around for a phone call to give permission (was told 8 am ish, shocker didnt get a call, so yet again i AS THE CUSTOMER had to initiate a call, verified we were all set to head that way, and everything would be done, show up and they OF COURSE weren't prepared even though I called in prior to make sure lock would be cut off, husband had to wait around AGAIN for lock to be cut off and replaced etc etc. Terrible staff, terrible communication from manager and/to staff, terrible location, price increases what seemed like every few months even though (according to your manager) you used a mom and pops company and he doesnt even think any improvement was done/have no clue what's going on. No worries I will not ever use this uhaul facility in the future. I am out even more money from days missed at work (im a nurse, so getting days off is hard) from your staffs ignorant lack of being able to do their jobs. *and this is coming from someone who very rarely complains about companies or restaurants even when there is crap servics* VERY Sincerely, Ashley
Ashley C | Overall Experience- Rating:
- 3.0
Dark hair, girl with tattoos on her neck, was the most courteous and respectful to me out of the entire staff. When I picked up equipment, one girl told me it was outside, I had to go look for it, take advertising out of the window and pull it out of the slot myself. The girl seemed a bit smug, as did another one. But as I said, the girl with the tattoos is by far the most respectful and courteous person. I would do business with her any day, but not with the others.
stephen s | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Stacy E | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
TAMMY C | First Impressions- Rating:
- 5.0
We had a wonderful experience as a young couple moving from Myrtle Beach to the Hocking Hills. Our 26 ft truck gave us the ability to make one trip and it ran great through the mountains with no issues. Great heat and air, too! Thank you, and we will be using Uhaul again in the future in our next transition.
Paige D | First Impressions