We had very friendly service and thought the storage facility was excellent. We only needed a unit for a couple of months while we were in the process of moving and the experience was very pleasant.
Lisa M. | Overall ExperienceSelf Storage Units in Lancaster, OH, 43130
U-Haul Moving & Storage of Lancaster
1921 Riverway Dr
Lancaster,
OH
43130
( Rt 33 @ River Valley Mall)
( Rt 33 @ River Valley Mall)
Services at this Location:
Contact Us
1921 Riverway DrLancaster, OH 43130
( Rt 33 @ River Valley Mall)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Storage Access
- Mon-Sun: 5 am - 10 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Features Available at this Facility :
- Extended & 24-Hour Access
- No Deposit or Admin Fee
- Individually Alarmed Rooms
- Electronically Controlled Access
- 24-Hour Video Monitoring
- Indoor Storage: Twice the Protection and Security
- Climate Controlled: Just Like Your Home
- Drive-Up Loading and Unloading
- Free Online Account Management
- Make Your Payment Online!
- Ask About Our Automatic Credit-Card Payment Plan
- SafeStor Protection
- Open 7 Days
- Clean - Dry - Secure
- FREE Use of Loading Carts
- Move-In Trucks
- RV & Boat Storage Available
- Padlocks, Boxes, Packing Supplies
- Package Signing and Receiving
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No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
Available Units (All Sizes are Approximate)
- Sort and Filter
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Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 49 sq ft
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Small | 5' x 5' x 10'
Interior 1st Floor Street Level Climate
Miscellaneous Storage (up to 2 rooms)- Rate:
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$59.95
Per Month
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Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
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1 Unit Left!1 Unit Left!1 Unit Left!
Split Level Storage
Split-level storage units are located on one floor but divided into an upper and lower level. Upper level units may require stair access, while providing the same level of security and convenience as other storage units.
Medium | 51-150 sq ft
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Medium | 10' x 5' x 8'
Split Level 1st Floor Upper Level Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)- Rate:
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$69.95
Per Month
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Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
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1 Unit Left!1 Unit Left!1 Unit Left!
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
Large | 150+ sq ft
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Large | 12' x 39' x 14'
RV/Boat/Vehicle/Parking Covered Level No Climate
RV, Boat, and Vehicle Storage- Rate:
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$134.95
Per Month
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Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!1 Unit Left!1 Unit Left!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Sold my unit is why I no longer have an account, but I will use their service again should I need storage. Highly recommend this facility.
Peter J. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Grace M. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lisa V. | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Kristina M. | Overall Experience- Rating:
- 5.0
Very helpful in a moving situation where something always goes wrong. More than made up for the mix up.
Gary M. | First Impressions- Rating:
- 4.0
I don't have experience with another company to compare to so I'm not sure how to rate. My experience with everyone i have talked with at "this location" has been great however my initial booking was done through someone who answered the phone outside the location - customer service i guess..... and she booked me with something that wasn't available. Had I not called later and spoken with people on site i would have not had storage on moving day and would have never used uhaul again. Again, not the fault of the people at the location but maybe in the bigger uhaul network.
Lori B. | First Impressions- Rating:
- 5.0
I have rented from UHaul for over 10 years! They have provided excellent service and good pricing. With other storage units, it was always a concern to have someone check on the unit to make sure things were ok, NEVER did I worry about these storage units!! I was very content knowing my belongings were safe and protected with a good security system..
ERIC W. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SARAH L. | First Impressions- Rating:
- 5.0
Nice people and place did not need anymore Thank You
DONALD W. | Overall Experience- Rating:
- 5.0
Staff was very helpful and accommodating. Much appreciated!
Dan P. | First Impressions- Rating:
- 5.0
I needed a climate controlled unit quickly. The staff was very helpful & found exactly what I needed. I would use their services again & recommend.
SARA F. | Overall Experience- Rating:
- 5.0
Emily is a very awesome person. She is perfect and professional too
Nabeel Abdel Hady S. | First Impressions- Rating:
- 5.0
Emily and the team have all been very friendly & helpful! I would highly recommend U-Haul for your storage needs!! I will return back if & when I need storage needs again.
KEITH H. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kathy B. | Overall Experience- Rating:
- 4.0
The reason I would not recommend.Uhaul because this company does not prorate. My son closed on November 6 and u keep the rest of the money. I guess in very fine print that that was stated in the contract. Money is hard to come since we are retired. I guess u.need the money. This is unfair.
Robin B. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Krista S. | Overall Experience- Rating:
- 5.0
I was lucky enough to deal with Emily F. at my Uhaul location. She went above and beyond to help make my experience great. In the future I will be a returning customer that's refers others as well. Thank you Emily for all your hard work!
Stephanie G. | Overall Experience- Rating:
- 5.0
The staff was always very helpful. The storage unit was clean and safe and I really appreciate that there were carts to use to move our stuff.
William M. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Clarence S. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Brittany K. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Christy G. | Overall Experience- Rating:
- 2.0
I'm very disappointed in my transaction earlier today. On 9/27 I called to see about moving from my 5x5 unit to a larger unit. Unfortunately, I can't find my notes to identify who I talked to, but my call log notes a 17min call. The gentleman that I was working w/ was very pleasant. I decided on a 10x10 units for $100 +tax per mo. He said he put the reservation in, and since I'd just paid the bill on the 5x5 unit, he said that I had til the end of the billing cycle to move out of the 5x5 and into the 10x10 otherwise I'd then have to pay for both units. Understood. I also inquired about prorating the bill for the 5x5 for the unused days from whatever day I ended up moving out. He said "Yep, we will prorate the unused days and credit it to the cost of the new unit" Awesome, Sounds great! FFwd to today..No unit reserved, no 10x10's available, I ended up with an 8x11 (that doesn't look like 8x11, but I'll be measuring to check), it requires 2 locks instead of 1, and the $10/$15 round lock we HAD to have for the 5x5 doesn't fit on these locks, so now that's useless. Then when I went to tell them that the 5x5 was cleaned out, I get a Move Out receipt for $0.00. When I inquired about proration, I was told, "U-haul doest do that, sorry." If I'd have know that, I wouldn't have busted my butt to swap units. Not that it's your problem, but I work 6.5 nights out of 7 per week and my son works days. This was the first time we were able to work out schedules to get this done. Only to have it turn into this. Hindsight is 20/20, if I hadn't been so focused that this moved needed to be done today, I'd have waited til a unit I wanted became available bc $60/mo and a crowded basement is better than $100/mo and still not being able to move everything in. So, I'm sure this isn't a big issue for y'all bc your team members weren't really the root of the issue, I just wanted someone to be aware. In the future customers should be given a reservation# and prorating the units when a customer is simply swapping units is just flat out good customer service. It's the 7th of the month and Im basically paying for a 5x5 unit I no longer have access to. Shame on a company like U-haul that takes advantage of their customers like that, especially in this day and age. Disappointed bc I expected better than that from them. Regards, Christina Bennington
Christina B. | Overall Experience- Rating:
- 5.0
Love Jamie and Emily
TRAVIS W. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jill R. | First Impressions