Have never had anything but a positive experience from the staff at towerline. Gini and the staff are very friendly, efficient and professional.
ROBERT G | Overall ExperienceSelf Storage Units in London, ON, N6E2T3
U-Haul Moving & Storage at Towerline Place
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What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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People were in my unit while I was not there looking for something ? ,,isocially very problement.
derek m | Overall ExperienceTaiga and her staff went above and beyond to help me. I hear people say all the time that customer service is horrible nowadays, all I can say is they haven't met the staff here. The facility was clean every time I was in as were the units. I would happily use them again and refer them to everyone I know. Thank you
jen c | Overall ExperienceThe staff at this location are very courteous, helpful and friendly.
Deborah B | Overall ExperienceOnly negative is the light in the unit was never fixed. I reported it to the phone support center on day one. Interior light not working.
James B | Overall ExperienceI've been using U-Haul for a long time and got the best service I've ever had at any location. Both young ladies were super helpful and friendly.
DAVID L | First ImpressionsThe staff made the difference.
CONSTANTIN M | Overall ExperienceMonique was amazing, very helpful and knowledgeable.
ANTON M | First ImpressionsFriendly helpful staff, decent rates, good service all around
Ibukun O | First ImpressionsVery friendly, helpful and professional staff.
Shane M | First ImpressionsOnly complaint is the electrical to the unit was off during the move in. However, because it was Christmas day, the ability to move in remotely outweighed this inconvenience.
Dayton S | Online Move InI got kicked out when I didn't do anything wrong.
Dianna M | Overall ExperienceVery poor maintenance people! No customer service values whatsoever! Uhaul does not think of big pictures!! Hence the reason they shut off electricity to the units. This is to what I was told !! Very poor service in this regards! Also seemed like a case of "aDifferent Strokes for Different Folks" very sad! I will never ever use uhaul for anything and will boycott it and never recommend to anyone!
DAVE D | Overall ExperienceThe two girls up from were very helpful, I forget there names but there were awesome
Ethan H | First ImpressionsPoorly managed at best. Perimeter fencing is insecure and falling down in several areas.
David. A | Overall ExperienceGreat customer service.
WADAH S | First ImpressionsFriendly and helpful staff.
BRYCE J | First Impressions