Management doesn’t respond to issues in an appropriate and/or timely manner. The cleaning lady harasses the customers by constantly following them to their units after they arrive so she can nosily view what they have in their unit. She is always talking on the phone and barely cleaning. The bathrooms are constantly without toilet paper, trash can overflowing and ceiling fan cover falling / hanging from the ceiling. The employees are liars saying they will do things and then don’t follow through. I have been waiting on a follow up from a higher manager or representative to contact about an incident since May 31. Have had several incidents that the storage was inaccessible because employees wouldn’t come to unlock the door after opening hours. Started out as a nice facility but has progressively gotten worse after many years of renting.
Carol E | Overall ExperienceSelf Storage Units in Manassas Park, VA, 20111
U-Haul Moving & Storage of Manassas Park
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $214.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $214.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$299.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $299.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$304.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $304.95 Per Month
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Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They locked up my credit card with three identical charges. I now have to weight 3 to 5 business days before I can complete my move
James P | Online Move InA “clerical error” is not a sufficient explanation for making us think someone emptied our unit of our worldly possessions. Unacceptable.
Carl C | First ImpressionsNA
Byron L | Overall ExperienceThe person who helped us rent the unit was wonderful, even stayed past closing to get us checked in. Really appreciate the help!
KEITH J | Online Move InGood
Samuel B | Overall ExperienceGood team that’s managing the flow is it comes in
ADIB A | Online Move InMuy buen servicio 👍🏼
Belsi L | Overall ExperienceYour late fees are not adequately stated on dates enlist
Marilyn W | Overall ExperienceGreat
Aleksa C | First ImpressionsThe young lady who helped was very professional, courteous, and knowledgeable. She answered all my questions and left me with a very pleasant feeling. I commend her for her customer service and help. Stacy Holmes
STACY H | Online Move InThanks for my moving needs.
Lisa S | Overall ExperienceGeneral Manager was very helpful with my move out situation
HEATHER B | Overall ExperienceI was only using the facility for a short time. The staff was very friendly and helpful during my initial getting the storage bin and when I had vacated the facility I will highly recommend this to anyone that is looking for extra storage space for their belongings,
Paulette M | Overall Experience