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jim p | Overall ExperienceSelf Storage Units in Mansfield, OH, 44906
U-Haul Moving & Storage of Mansfield
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U-Haul Storage of Mansfield
1200 Park Ave W, Mansfield, OH 44906 View Available Units0.1 miles from this location -
Republic storage
115 Kilbourne Street, Republic, OH 44867 View Available Units35.1 miles from this location -
U-Haul Moving & Storage of Sandusky
5500-5504 Milan Rd, Sandusky, OH 44870 View Available Units44.8 miles from this location -
Hold More Self Storage
5530 Columbus Pike, Lewis Center, OH 43035 View Available Units
(U-Haul Neighborhood Dealer)45.2 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I was very pleased with U-,Haul in Mansfield. They were very courteous, the facilities are clean and well-kept, and the price was very reasonable...all was beyond my expectations. I will use this company in the future and tell my friends how great it is. Also, I am 81 ( my son did the driving) and they were patient with me...that means a lot. Thank you.
Joyce P | Overall ExperienceStaff were friendly but overworked and it was way too much for them to do. They had trucks lined up to the road and people coming in to do business. It took them a while to come out and let me into my unit because it had been double locked. They were even too busy to be able to go in from cleaning trucks and check me out after I cleaned out my unit. I had to call the next day(sunday) to ask that I be checked out if the unit. This is not the staff's fault it is management's fault for not staffing better.
Ryan W | Overall ExperienceMy only complaint is that upon closing out my storage unit account when I removed my things on February 10, I was required to pay for February on January 21, which I did. I paid my account on time every month for almost three years and the cost went up $10.00 every year, and I was eventually paying over $200.00 a month. I was told when I secured the storage unit that whenever I ended it, that I would be pro-rated for the amount left over in a month. When I asked about that on February 10, not even half way into the month, I was told very rudely by some woman that was very rude from the beginning of the day when I even rented a truck from them as well, giving them even more money, that “we don’t pro-rate” and she walked away. No explanation, no giving me the chance to ask questions or look up my contract, nothing. She was a complete jerk from minute one of the day about everything. She shouldn’t be working for customers if that’s her personality or if she hates her job that much. I would recommend U-Haul overall highly, but this makes me reconsider that because she represents U-Haul and allows her to treat customers this way. That’s not ok and inexcusable.
Sommar V | Overall ExperienceBrittany and Hailey were very helpful.
Thomas C | First ImpressionsShould be allowed access 24 hours for the money we pay. We have access cards so every thing is monitored
Christopher L | First ImpressionsMove In went smoothly
douglas n | First Impressions