Almost nearly impossible to get help from local management.
James B | Overall ExperienceSelf Storage Units in Middletown, OH, 45042
U-Haul Storage of Middletown
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I have not gotten a confirmation on cleaning out my unit. I cleaned out my unit on Aug 31st and I have not gotten any response from U-Haul. Is there a reason no one is contacting me????????
Sheri S | Overall ExperienceWater had leaked into my unit and boxes on the floor were wet causing damage to the contents. Outside the facility the sign said 24/7 but I was unable to get in past 10 pm.
charles j | Overall ExperienceJeremy & crew have always been very accommodating regarding the storage facility.
Brent A | Overall ExperienceAngela P was is and is great
Angela R | First ImpressionsFrom the moment i walked Angela P was great in explaining everything and being very helpful to a stressful situiation. Thanks and 2 thumbs up
Angela R | Overall ExperienceI have a hard time with the locking mechanism on the door but other than that I only use U-Haul
Ashley B | Online Move InGreat job thank you
GINGER M | First ImpressionsThis is my second time using this uhaul storage. The only reason the storage hours weren’t convenient was because we were working after our day jobs to load them and sometimes we needed later access without having to make plans through the office beforehand. Other than that (and that is minor) it was a great place to store my things before we were able to move into our house.
Krista L | Overall ExperienceThank you so much for all the help and kindness shown during my transaction
Robin H | First ImpressionsI like that I have 24 hours access to my unit with a security coded location with 24 hours video
Richard D | First ImpressionsWas not advised while renting the unit that there was a lock already with/locked to the unit, and I bought another lock which I didn't need. Also, was not given the keys to the lock that was already on the unit. When I called the number on the paperwork to ask why there's a lock on it, I reached a regional operator who had no idea of how to help. Had to wait until next day to go back to the office to get the keys.
MARK M | First ImpressionsAngela was great. Very helpful and informative about the storage unit I needed. She also very busy with other customers but still managed to help me out.
Vladimir V | First ImpressionsFor all 5 months I had my unit, there were homeless people living in an outside unit, right by the entrance. Visible propane tanks inside. Called the office about it 3-4 times. Worst experience I’ve EVER had, with ANY business
Bradd P | Overall Experience