Nous avons loué un entreposage pour une durée de 4 mois, quand on l’a rouvert on a découvert beaucoup de déjections de rongeurs sur nos affaires. Nous avons dû désinfecter toutes nos boîtes et effets personnels ce qui a représenté un travail supplémentaire.
Sebastien P | Overall ExperienceSelf Storage Units in Montreal, QC, H2K2N3
U-Haul du Centre-Ville de Montréal Cité 2000 - entreposage
(Brasserie Molson, Pont Jacques-Cartier)
- Hours
- Directions
- View Photos
-
Promos
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months. -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation!
-
1-Year Price Lock:
Services at this Location:
Contact Us
2000 Notre Dame EMontreal, QC H2K2N3
(Brasserie Molson, Pont Jacques-Cartier)
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
- Portable Storage
Services at this Location:
Features Available at this Facility :
- 1-Year Price Lock
- Clean - Dry - Secure
- Padlocks, Boxes, Packing Supplies
- U-Haul Trucks & Trailers
- SafeStor Protection
- Package Signing and Receiving
- Extra Tall Rooms - 12ft
- No Deposit or Admin Fee
- Move-In Trucks
- Free Online Account Management
- Ask About Our Automatic Credit-Card Payment Plan
- MUSICIANS STUDIOS AVAILABLE!
- 24-Hour Video Monitoring
- Make Your Payment Online!
- Free Use of Loading Carts
- Open 7 Days
- Intercom system
- Indoor Storage: Twice the Protection and Security
- Office Space Available
- Controlled Access for Your Protection
- Drive-Up Loading and Unloading
- Heated storage: Just like your home!
- Climate Controlled: Just Like Your Home
- Convenient Elevator Access
- Onsite Forklift Operators: Pallets and Large Shipments
- Affordable Rates
- Room Sizes For Every Need
- Your Lock/Your Key
Promotions:
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation!
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 50 sq ft
-
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- Lower Level
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 5th Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 9.5'Miscellaneous Storage
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Heated
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- Lower Level
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 9.5'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium
5' x 15' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 7' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 8' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Interior
- 5th Floor
- Street Level
- Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$239.95
Per Month
- Interior
- Lower Level
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Split Level Storage
Split-level storage units are located on one floor but divided into an upper and lower level. Upper level units may require stair access, while providing the same level of security and convenience as other storage units.
Split Level Storage
Split-level storage units are located on one floor but divided into an upper and lower level. Upper level units may require stair access, while providing the same level of security and convenience as other storage units.
Small | 50 sq ft
-
Small
5' x 5' x 7.5'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Split Level
- 3rd Floor
- Upper Level
- Stair
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 6.5'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 7.7'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Split Level
- 3rd Floor
- Upper Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 6.5'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 6.5'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
-
Medium
5' x 15' x 6.5'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
7.5' x 10' x 6.5'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 7.7'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Split Level
- 3rd Floor
- Upper Level
- Climate
*Building Column Inside Room.
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 10' x 7.7'2-3 Bedroom Home
Size Guide- Rate:
-
$184.95
Per Month
- Split Level
- 3rd Floor
- Upper Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 6.5'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 10' x 6.5'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Climate
*Building Column Inside
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 7.7'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Split Level
- 3rd Floor
- Upper Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 6.5'2-3 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
15' x 7.5' x 6.5'2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 12' x 6.5'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Climate
*Building Column Inside Room.
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 6.5'2-3 Bedroom Home
Size Guide- Rate:
-
$239.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Climate
*Building Column Inside Room.
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 6.5'2-3 Bedroom Home
Size Guide- Rate:
-
$239.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 15' x 6.5'2-3 Bedroom Home
Size Guide- Rate:
-
$239.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Large | 151+ sq ft
-
Large
10' x 20' x 7.7'4 Bedroom Home or larger
Size Guide- Rate:
-
$314.95
Per Month
- Split Level
- 3rd Floor
- Upper Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Large
10' x 20' x 6.5'4 Bedroom Home or larger
Size Guide- Rate:
-
$319.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Storage Lockers
Storage lockers are generally reduced-height storage units. Located inside of a self-storage facility, these units provide the same security and convenience of traditional storage units.
Storage Lockers
Storage lockers are generally reduced-height storage units. Located inside of a self-storage facility, these units provide the same security and convenience of traditional storage units.
Small | 50 sq ft
-
Small
5' x 7' x 5'- Rate:
-
$94.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Other U-Haul Services
-
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-
Propane
Propane service delivered straight to your door!
Storage Customer Reviews
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- Rating:
- 5.0
Plainte officielle – Incident grave (séquestration / négligence) À adresser à : U-Haul Succursale : 2000 rue Notre-Dame, Montréal Objet : Plainte formelle – Incident du 10 avril 2026 (enfermement dans un ascenseur) Madame, Monsieur, Je souhaite déposer une plainte officielle concernant un incident extrêmement grave survenu dans vos installations situées au 2000 rue Notre-Dame à Montréal, le vendredi 10 avril 2026 en soirée. 1. Contexte Je suis client chez vous et je loue actuellement deux espaces d’entreposage dans cette succursale. Le 10 avril 2026, vers 21h20, je me suis rendu sur place afin de récupérer des effets personnels dans mes box. 2. Déroulement des faits Vers 22h02, après avoir chargé une première partie dans mon véhicule, je décide de remonter déposer des items restants. J’informe clairement un employé nommé Kevin, présent sur place (portant un casque audio), que je retourne rapidement à mon box pour 2 minutes. Il me répond simplement « OK », sans aucune mise en garde. Je monte alors dans l’ascenseur. 3. Début du problème (blocage) Une fois dans l’ascenseur, mon accès est refusé (« accès interdit ») après avoir passé ma carte. Les portes restent verrouillées côté garage, rendant toute sortie impossible. Seul le bouton du rez-de-chaussée (RC) fonctionne. Résultat : je me retrouve coincé dans l’ascenseur avec un chariot et des objets lourds. 4. Tentatives d’aide (échec total) À 22h10, j’appelle le service U-Haul. L’agente ne connaît pas la procédure et me demande de prendre les escaliers (impossible dans ma situation). Après vérification, elle m’indique que : Mon compte serait “en souffrance” et que l’accès m’est volontairement bloqué. Cette information est FAUSSE. Mon prochain paiement était prévu le 20 avril 2026. 5. Situation critique On me refuse l’accès aux étages en me qualifiant de mauvais payeur. On me confirme que je n’aurai pas accès tant que je ne paie pas. À 22h29, je reçois des messages confirmant ce refus, sans assistance pour sortir. On me dit même “bonne soirée” alors que je suis enfermé. À ce stade, il s’agit clairement d’une situation assimilable à : séquestration négligence grave pression injustifiée (type extorsion) 6. Intervention tardive À 22h33, la responsable du site (Dalia) me contacte. Elle insiste à tort sur le fait que mon compte est en défaut. Elle me tient responsable malgré le fait que : j’ai demandé l’autorisation à un employé cet employé ne m’a donné aucune information Elle ne sait pas comment résoudre la situation. Finalement, à 22h45 (soit ~45 minutes après le blocage) : L’employé Kevin revient m’ouvrir. Il admet : qu’il savait que je pouvais rester bloqué que les procédures ne sont pas respectées par “paresse” Aucune excuse, aucune assistance, aucun suivi. 7. Points extrêmement préoccupants - Mauvaise gestion des accès - Accusation injustifiée de non-paiement - Absence totale de protocole d’urgence - Personnel non formé - Aucun suivi ni excuse - Mise en danger d’un client (problèmes de santé) 8. Antécédents Je précise que ce n’est pas un incident isolé : Mauvaises informations déjà données auparavant Accès bloqué sans raison Gestion inadéquate de la part de la responsable 9. Demande Je demande formellement : Une explication écrite complète Une reconnaissance officielle des faits Des excuses formelles Des mesures correctives immédiates Un dédommagement pour le préjudice subi 10. Conclusion Cette situation est extrêmement grave et inacceptable. Le fait d’empêcher une personne de sortir d’un lieu constitue une atteinte sérieuse à ses droits. Je souhaite régler cette situation à l’amiable, mais je me réserve le droit d’entreprendre des démarches légales si aucune réponse adéquate n’est apportée rapidement. Dans l’attente de votre retour rapide, Michael Libotte
Michael L | First Impressions- Rating:
- 5.0
Never got access to my storage. Call 5 times, never had any news from them
Claudine L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ghislain L | Overall Experience- Rating:
- 3.0
I stored my mom's things for a couple months. When I come to pick it all up, there were so much rats feces. We had to throw away everything that was fabric. I paid 105$ per month, multiple months, all for throwing every thing in the garbage. All this money, in the garbage. Really disappointed.
CARL-ERIC D | Overall Experience- Rating:
- 5.0
Après avoir ramené mes meubles du garage j’ai trouvé les punaises de lit dans tout mes meubles et maintenant je suis en plein galère avec tout ça !!
KAWTAR C | Overall Experience- Rating:
- 5.0
Never, Never, Ever in your entire life go to this branch, everything is terrible, just one spot stay and take care of your stuffs, while the 3 last time that Ive been there, no troller at all. Worst experience ever.
MARCELO S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Gladys L | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Lokanga E | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Elena F | Overall Experience- Rating:
- 5.0
Il est difficile vois rejoindre par téléphone et aussi d'avoir 3 hausses de prix de loyer en 1 an.
FANNY P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Amine B | Overall Experience- Rating:
- 1.0
La gestion de cette succursale ne prend pas ses responsabilités de maintenir un espace propre alors qu'ils font des travaux majeurs dans les unités environnantes. Contrat illégal se dégageant de toute responsabilités malgré leur propre négligence.
Karine M | Overall Experience- Rating:
- 5.0
Bonjour à Vous, C’est ma 2e fois… (+/- 3 ans 1/2 à chaque fois!) Merci pour toutes ces années… Bonnes et belles continuation à Vous! Au plaisir, Eric
Eric H | Overall Experience- Rating:
- 5.0
It wasn't clear which floor my unit was located, which elevator I should use. A terminal to checkin/checkout wasn't working properly. But the employees were very helpful and were able to show me how to access the unit. My suggestion is to add the maps for all floors near the entrances.
JAIRTON E | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
JACQUES S | First Impressions- Rating:
- 5.0
Personnel pas trop serviable.
Amine B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
David G | Overall Experience- Rating:
- 5.0
Super service staff poli et rapide
Carolina D | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Tazi S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Martin D | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
bedros s | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Alexandra C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
renova I | First Impressions- Rating:
- 5.0
Très propre , j'y suis resté des heures pour placer mes choses et j'étais très confortable. Je le recommande à tous !
anne m | Overall Experience