Unit was leaking and had some water damage. When reported the lady in the office didn’t even acknowledge the fact when mentioned.
izak v | Overall ExperienceSelf Storage Units in Myrtle Beach, SC, 29575
U-Haul Moving & Storage of Myrtle Beach
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The staff was very helpful and patient
Cassi C | First ImpressionsThe person on duty was extremely rude and unhelpful.
Jennifer G | Online Move InWe were 7 year customes before being able to finally clean everything out as w/help after going from 2 units down to one down to a really small unit. So, we spent about $12,000+ in rent over those 7 years so, things were okay for the most part. However, we suffered tremendous loss of items & money during rain from hurricane in 2019. The weather wasn't their fault of course but the holes in in the back walls of our 2 units were. A tremendous amount of water got in the back, a lot of loss & financial loss. They moved us to 2 different units literally on higher ground. In the meantime, they rebuilt the entire row of our original units now with a high concrete pad underneath. But, we were broken in to twice in our new fence-in units. The staff was really helpful & great overall. Thank you to the staff. Jim Burlew
James b | Overall ExperienceVery helpful and respectful.
CHERYL P | First ImpressionsVery friendly and professional
bertrand i | Overall ExperienceNice secure and clean. Staff very friendly and helpful
Ronald R | Overall ExperienceThanks for all the help!
Julie J | First ImpressionsN/a
richard s | Overall ExperienceAlso was wondering why the grand strand store is still calling my phone about the truck after I left it at you store to be returned. Please get it checked back in and call the store so they can stop calling me ty
Gary S | First ImpressionsThank you for the continued great service.
Robert H | Overall ExperienceManager and staff Was very helpful professional And caring I will recommend this U-haul facility to anyone who would need U-haul assistance. The manager. Is a very caring individual. Someone who loves her job. Thank you U Haul Team Have a Great Day
EDGAR T | First ImpressionsThank you… love U-Haul services.
Robert H | Online Move InStaff is friendly Robert is a rock star, he loves his job, and it shows Everyone works as a team I’m so impressed I’m gonna apply for a job Yes that good of an experience GO NORM Owner
Norman B | Overall ExperienceThe amount of excess equipment in the yard and storage facility made it very difficult to maneuver a truck around. When I asked if a trailer could be moved to make exiting the storage area, I was flatly told "NO"
Charles A | Overall Experience