I was a U-Haul customer for over two years and always paid on time. During my move, I left a sofa in an area where other items had already been left by different people, so I assumed it was an acceptable place to leave it temporarily. To my surprise, the manager called me demanding that I return immediately to remove the sofa or I would be charged a $250 fee. I explained that I was at work and asked for some time to come back and move it, but there was very little understanding or flexibility. After being a loyal customer for so long, I am very disappointed by the lack of empathy and customer service. A little more understanding during a stressful moving day would have made a big difference.
Daphne u | Overall ExperienceSelf Storage Units in Newark, NJ, 07104
U-Haul Moving & Storage of North Newark
Services at this Location:
Features Available at this Facility :
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Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
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$174.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$234.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $234.95 Per Month
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Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$289.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $289.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Purchasing my unit was very easy! However, the instructions on how to access it could've been better. Staff should be more attentive towards giving customers full instructions on how to get in their actual units at time of purchase instead of just swiping their credit cards.
DAJUAN J | First ImpressionsThe front door always broke
BRIANT H | Overall ExperienceTodo muy bien servicio perfecto Gracias por su atención
HORTENCIA E | Overall ExperienceLo tuve más de un año y todo estuvo excelente siempre limpio y nunca me falto nada. Lo volvería a utilizar si lo necesitara.
Luz N | Overall ExperienceIt was a great experience fun beginning to end., The staff was courteous and helpful. The manager went above and beyond to accommodate us. This was my best experience ever with U haul and I’ve been using them since 2000. I recommend this location without reservation to anyone. 830 Broadway Newark.
Candace T | Overall ExperienceAbsolutely satisfied with U-Haul of North Newark. I’ve been using this facility for 3 years, and couldn’t be more pleased. I had a spinal cord injury about 4 years ago and between surgeries and losing my apartment, I knew that the one worry I didn’t have, was making sure my family’s belongings weee secure during a very difficult time. When money got tight during my rehabilitation, U-Haul worked with me to make sure that my unit wasn’t going anywhere. I am finally able to empty the unit and have secure employment and housing after 3 years of uncertainty. Without the professionalism, convenience, kindness and flexibility of U-Haul, I would have to start over with nothing. So thank you for your help though one of life’s most challenging times. will be a customer for life. And tell everyone I know how they should be doing the same.
MICHELE P | Overall ExperienceYou guys sold my things with all of my daughter important things there
kiyree W | Overall ExperienceSi tienen una promoción de un mes gratis deben de ofrecerle ese servicio no es prudente que el cliente lo pida debe de ser automático o gerente y asociado ofrecer ese gran servicio
Jiselle R | Overall Experienceit was a smooth transititon. Joshua very professional on the phone and in person.
Lazaro S | First Impressions