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Charles R | First ImpressionsSelf Storage Units in Newark, NJ, 07104
U-Haul Moving & Storage of North Newark
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The reason I wouldn't recommend this storage to a friend is because there's not enough information I. The facility
JESSICA B | Overall ExperienceGood
ANGEL C | Overall ExperienceVery good and professional
NEY C | First ImpressionsVery satisfied with the employee and the facility thanks
LUIS T | Overall ExperienceThis location is HORRIBLE. Prices start cheap when you first rent a unit but every year prices go up. I had the smallest unit started paying around $90 now Im being charged close to $150 so I was forced to move out. Staff are friendly but they do not have care in the world for your needs. If you owe money they will call you constantly EVERYDAY leaving messages voicemails and missed calls. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE. STAY AWAY.
Omar C | Overall ExperienceIt was more expensive then other’s storage facilities in the area that’s way we moved. Your prices were to high.
JOSE B | Overall ExperienceMuy feliz con el servicio aquí ! Natalie me ayudó mucho en todo y todas mis preguntas. Me enseñaron bien cada paso. Muchas gracias. Excelente servicio
MANUEL O | Overall ExperienceAmazing service provided by Natalie. Answered all our questions and helped us throughout the entire process. Would highly recommend
Kiara B | First ImpressionsThe lighting in from of my unit needs to be replaced.
Taffi A | Overall ExperienceI was a U-Haul customer for over two years and always paid on time. During my move, I left a sofa in an area where other items had already been left by different people, so I assumed it was an acceptable place to leave it temporarily. To my surprise, the manager called me demanding that I return immediately to remove the sofa or I would be charged a $250 fee. I explained that I was at work and asked for some time to come back and move it, but there was very little understanding or flexibility. After being a loyal customer for so long, I am very disappointed by the lack of empathy and customer service. A little more understanding during a stressful moving day would have made a big difference.
Daphne u | Overall ExperiencePurchasing my unit was very easy! However, the instructions on how to access it could've been better. Staff should be more attentive towards giving customers full instructions on how to get in their actual units at time of purchase instead of just swiping their credit cards.
DAJUAN J | First ImpressionsThe front door always broke
BRIANT H | Overall ExperienceTodo muy bien servicio perfecto Gracias por su atención
HORTENCIA E | Overall ExperienceLo tuve más de un año y todo estuvo excelente siempre limpio y nunca me falto nada. Lo volvería a utilizar si lo necesitara.
Luz N | Overall Experience