To me the initial young man I dealth with was very good to speak to and setup my storage unit. However it was no heat, no lighting had to purchase thong onsite, that were high in price. Merry Christmas! I'm sorry but I moved all belongings out on the 9th of Dec. As it was my first time to rent a storage unit I thought you guys would have seen me there with a 20' truck that day. Anyhow thank you but I'm not impressed! Alot of my stuff was full of MOUSE POOP, CHEWED AND MOLDY. So you should reimburse me at least one months charge in my eyes. You sent me IOU letters, I rented April 9th 2024 left your facility Dec. 9th 2024, I was NOT 5 days passed due. For the RECORD!
DARLENE C | Overall ExperienceSto & Go 24/7 Self Storage
2967 Hwy 11 N, North Bay, ON P1B8G3Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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To me the initial young man I dealth with was very good to speak to and setup my storage unit. However it was no heat, no lighting had to purchase thong onsite, that were high in price. Merry Christmas! I'm sorry but I moved all belongings out on the 9th of Dec. As it was my first time to rent a storage unit I thought you guys would have seen me there with a 20' truck that day. Anyhow thank you but I'm not impressed! Alot of my stuff was full of MOUSE POOP, CHEWED AND MOLDY. So you should reimburse me at least one months charge in my eyes. You sent me IOU letters, I rented April 9th 2024 left your facility Dec. 9th 2024, I was NOT 5 days passed due. For the RECORD!
DARLENE C | Overall ExperienceWell trained and friendly staff in a safe and secure compound. All you need in a storage facility.
Thomas P | Overall ExperienceHad storage long term. Kept increasing the storage fee. Unit was wet, and full of mice. Had to keep cleaning dead mice and their droppings. I would not recommend this storage facility to anyone. I lost a lot of items because of rain and mice damage. I know this will not show on reviews.
Bonnie H | Overall ExperienceThe area around the units was always plowed out in the winter and accessible. Some issues with the ice buildup under the door making it difficult to open, but the staff would clean and salt when I asked, so the door could be opened. No issues with the unit itself, was clean and dry.
DOUGLAS S | Overall ExperienceExcellent staff, great customer service! Good equipment and clean facility!
Sean F | Overall ExperienceMice chewed and pooped through much of our stuff. When I moved out I left a message asking them to call if any concerns but never heard till over a month later. Refund was given but there is a strange 80 something charge on my receipt?
Kendra W | Overall ExperienceThe deposit fee is ridiculous, since I'm paying for the storage up front, the amount should be clarified on the website. I'm currently homeless with my household belongings in a truck ATM and barely came up with the 85$ that the storage was listed as on the website. There is no other U-Haul in North Bay, is there any way I can waive the deposit fee until the next month?
Caitlin B | ReservationThe staff are friendly and help and all the facilities are very well kept.
Scott B | Overall ExperienceI had nothing but good experiences storing my things at the North Bay Sto and Go. The staff were always available, pleasant and helpful. And I had no issues with the quality of the storage units. I would definitely recommend this place to family and friends.
VALARIE H | Overall ExperienceServed it’s purpose at a fair price. Thanks.
STEVE T | Overall ExperienceExcellent company and staff. Best customer service I have ever experienced. I would like all companies to have as friendly and helpful staff as I have found here.
SCOTT M | Overall ExperienceTreated well thank you
Rick L | Overall Experience