When I pick up the trailer and brought it at home but I noticed that the wheels had a wheel removed notice so I checked the wheel nuts because it had a picture of the wheels being removed and all the wheel nuts were loose so I torqued them because if I wouldn't of i would have probably lost the wheels but other than that all was good
ANGELO C
Sto & Go 24/7 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Bay, ON P1B8G3
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How U-Haul Reviews WorkExcellent guy very professional and polite!
Alejandro EActually the trailer i rented had minor issues one of the tire tie downs was riped and the other o e is on the verge of ripping Very minor but should b repaired before renting out and i noticed the jack needs repairs and also minor repairs but should b adresed I Thank you have a good day
jean CService in waterloo excellent
Gerald MThe U-Haul agents at the drop off location were polite and accommodating. I believe that with each interaction whether it be a drop off or a pick up, that the agents should be more interactive with the clients. this would ensure that any questions that should or need to be asked get addressed and more over that the client/s are comfortable and satisfied that they will have had a good experience through the services of a company that actually invests in their client's. Handover checklists feedback can also be used to capture key performance indicators.
Yvon D