The unit I rented had been vacant a while, apparently, so they're was some dirt and leaves built up on the floor inside the door and some spider webs on the corners - minor
Seth M | First ImpressionsSelf Storage Units in Old Town, ME, 04468
U-Haul Moving & Storage at Stillwater Avenue
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Storage Customer Reviews
- 5.0 Average Customer Rating
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I can not emphasize enough how helpful and kind the GM at this UHaul and all of the employees are. The online process is easy, the directions are clear, and they always check to make sure everything is going smoothly. Thank you so much!
SALLY J | Online Move InEmployees were very friendly & helpful. Thank you for making it easy.
Valerie G | First ImpressionsWonderful experience! I had peace of mind knowing my belongings were safe and secure, and the staff was always friendly and helpful. Highly recommend.
Andrew M | Overall ExperienceVery satisfied with the team. Have used their services several times and will continue to.
Lee B | Overall ExperienceDevin is an excellent PR. Very friendly and easy to work with. I rent a 5'x10 and the cost now is more than I am willing to pay to store my motorcycle for the winter.
Richard J | Overall ExperienceExcellent and convenient storage! Easy accessible and spacious access to storage unit. Devin is a courteous and helpful manager. Students at the University of Maine recommended Devin as the "Go to" person for discussion and storage.
Balkaran S | Overall ExperienceI rented a unit for several months. The unit was easily accessible and secure. The staff was very professional at every step . I highly recommend the Old Town location for storage. Thank you...
Kathi R | Overall ExperienceEven though it seems there's only one exit the gate is unmarked as an exit and was confusing for us as first time renters at this facility. We've previously rented at other facilities where there were separate entrance and exit points. Not a big negative just a suggestion to maybe add a sign that the gate is an exit and moves slowly.
Karen F | Overall ExperienceDevin and crew are friendly, efficient and professional. I look forward to doing future business with this office.
Arthur L | Overall ExperienceOnly hiccup was the exit when I wasn't sure if you leave the same way you came in. A small sign would be helpful
Karen F | Online Move InThe people working at this particular store were/are outstanding. The climate control was outstanding. If there was ever a problem, they followed up on it in a positive and timely manner. The only suggestion I have is that the bathroom where my storage unit was located needs to be cleaned more often, and its garbage needs to be removed more often. Other than that, their team consists of good, hardworking, and conscientious people!
Terri E | Overall ExperienceAll the employees at Old Town Maine location were extremely helpful, polite and friendly. GM Devin Levesque was especially helpful! She runs a great shop and I will recommend this location to anyone that may need any U-Haul services. Highly recommended!
Arthur L | First ImpressionsI had a terrible experience with using storage. When I signed up for the storage unit at the office and not online, every time I tried to make a payment it would not let me online due to it saying that my storage unit was not mine. This resulted in late fees because I could only pay it at the office.
ASHLEY R | Overall ExperienceI am a seasonal customer and it is always a pleasure to come back and see Devin, the manager. Great employee!
Blaine L | First ImpressionsSimple, easy, efficient, and very good staff. Thank you very much
Lance M | First ImpressionsI was disappointed by the amount of spiders we found in the unit every time we visited and I am never unhappy that you are charging me for an entire month when we moved out of the unit 11 days into the month. Being told U-haul does not give refunds is a not so nice way as lead us to no longer be using you as a company.
JULIE S | Overall Experience