Customer did not leave a comment.
Rebecca H | Overall ExperienceSelf Storage Units in Orlando, FL, 32826
U-Haul Moving & Storage Of Alafaya
(Hwy 50 E Colonial Dr @ Alafaya Trail, E. Colonial Dr. next to Amscot)
- Hours
- Directions
- View Photos
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Promos
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1-Year Price Lock:
Monthly price remains the same for your first 12 months. -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
-
1-Year Price Lock:
Services at this Location:
Contact Us
11815 E Colonial DrOrlando, FL 32826
- Estimated Distance:
- (Hwy 50 E Colonial Dr @ Alafaya Trail, E. Colonial Dr. next to Amscot)
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- Indoor Storage
- Outdoor/Drive Up
- Climate Control
- Online Move-In/Rent Now
Services at this Location:
Features Available at this Facility :
- 1-Year Price Lock
- Individually Alarmed Rooms
- Se Habla Espanol
- Extended or 24-Hour Access Available
- Clean - Dry - Secure
- Electronically Controlled Access
- Free Use of Loading Carts
- Ask About Our Automatic Credit-Card Payment Plan
- Personalized Access Card
- Make Your Payment Online!
- No Deposit or Admin Fee
- Move-In Trucks
- Wide Paved Aisles
- Package Signing and Receiving
- Free Online Account Management
- Clean Customer Restroom
- 24-Hour Video Monitoring
- Indoor Storage: Twice the Protection and Security
- Covered Loading/Unloading
- SafeStor Protection
- Affordable Rates
- Open 7 Days A Week!
- Climate Controlled: Just Like Your Home
- Padlocks, Boxes, Packing Supplies
- Propane Filled Here
- Free Automatic Payment Plans
Promotions:
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 50 sq ft
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Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
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Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
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Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
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Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
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Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
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Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
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Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
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Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
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Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$219.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$259.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Medium | 51-150 sq ft
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Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$199.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
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Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
What Is Online Move-In / Rent Now?
Services at Other U-Haul Locations
-
U-Box® Containers
We ship across town or across the world!
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Customer did not leave a comment.
Christopher M | Overall Experience- Rating:
- 5.0
Did not seem to be temperature controlled
Reynold P | Overall Experience- Rating:
- 1.0
I would give this U-Haul location zero stars if I could. After driving roughly 1,500 miles, the last thing I expected was to arrive at a storage facility and immediately feel like I was an inconvenience to the staff. From the moment I walked in, the customer service was terrible. The manager appeared rushed, irritated, and completely uninterested in providing a welcoming or professional experience. Several employees seemed more interested in their cell phones than helping customers, and basic manners and professionalism were seriously lacking. I figured out very quickly that this was not a place I felt comfortable leaving my belongings, and I immediately started looking for another storage company. The condition of the storage unit made things even worse. The unit was dirty, the insulation near the bottom was damaged, and the roll-up door was clearly not functioning properly. The door actually came down and hit me in the head. To make matters worse, there were two sticks left inside the unit apparently being used to hold the door open. That is completely unacceptable. A customer should never have to improvise a way to keep a storage door from falling on them. This wasn’t simply poor customer service it was a serious safety concern. I am a retired U.S. Army veteran with a master’s degree in Human Services, and throughout my career I have worked with many different personalities, organizations, and difficult situations. I normally try to give people the benefit of the doubt, but I genuinely struggled to find anything positive about my experience at this location. What stood out the most was the overall attitude. It felt like the staff had dealt with so many difficult customers over the years that they had simply stopped treating new customers with patience, tact, or basic respect. Every person who walks through the door should not be treated like they are already a problem. I also could not help but wonder whether I would have been treated differently if I had walked in wearing a suit and tie instead of arriving tired after a 1,500-mile move. No paying customer should ever be made to feel that way. This location needs major changes. In my opinion, management should seriously consider retraining the entire staff on customer service, professionalism, ethics, and how to treat people with basic dignity. The condition of the storage units and equipment also needs to be inspected immediately. A damaged door falling on someone’s head is not a minor inconvenience it is a preventable accident and a liability waiting to become something much more serious. I moved my belongings elsewhere as quickly as possible, and I am glad I trusted my instincts. I would never use this U-Haul location again, would never store my belongings here, and would not recommend it to my family, friends, fellow veterans, or anyone else. One of the worst customer-service and storage experiences I have had
ALBERTO A | Overall Experience- Rating:
- 5.0
Best U haul agency to rent from Best Staff that care of your needs
FRANCISCO M | Overall Experience- Rating:
- 5.0
Karen who was at the 800 number was very nice and Shaquille and Theresa or Terry were great
STEPHEN D | First Impressions- Rating:
- 5.0
Estoy muy sastifecho con el servicio de Uhaul.
DANNY R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Gerald N | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JUAN L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Gerald N | Online Move In- Rating:
- 5.0
Good
Thuy N | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Mariana B | Online Move In- Rating:
- 3.0
I was told they had a 10x20 Ava an got there they only had 2 10x10 next to each other and when I go back to the storage there are always U-Haul in front of the unit
STIQUALLA S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CHARLES S | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Lisa O | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
GERALD S | Overall Experience- Rating:
- 5.0
Lady front desk seem so nice to me my first time used this.
GERALD S | First Impressions- Rating:
- 1.0
Charged my credit card 60$ for a 20$ trailer rental. Never had this happen at any other U-Haul locations and I have used several. I was told they do this to everyone or the manager will take the money out of their pay!!! WTF
Michelle W | Overall Experience- Rating:
- 5.0
Staff was friendly and knowledgeable.
DANNY R | First Impressions- Rating:
- 5.0
Great job help people
vivian r | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
ruth c | Overall Experience- Rating:
- 5.0
Easy process to set up online, when I had an issue quick response to emails.
Benjamin J | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Jeffrey L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Dalila S | Overall Experience- Rating:
- 5.0
I’m glad I went there!
Jorge P | First Impressions