Staff is friendly but did not communicate with me about not receiving payment after she told me I was on autopay so I didn’t need to pay by check in Jan.. that resulted in no payment for 2 months. With lots of late fees. No text, call or mail notice received until middle of February when she called me!
Bobbie G | Overall ExperienceCustomer Reviews
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$92.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $92.00 Per Month
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$130.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $130.00 Per Month
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$149.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $149.00 Per Month
-
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$169.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $169.00 Per Month
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff is friendly but did not communicate with me about not receiving payment after she told me I was on autopay so I didn’t need to pay by check in Jan.. that resulted in no payment for 2 months. With lots of late fees. No text, call or mail notice received until middle of February when she called me!
Bobbie G | Overall ExperienceOutstanding service provided by staff.
James N | Overall ExperienceStar Valley Storage staff were very accommodating. Communication was top-notch when I had issues or was out of town working. The location was ideal for me. I appreciated the service provided on site.
Michael H | Overall ExperienceBarb is a friendly, hard working manager. Access was easy and the facility was always clean. Feel confident storing you collectibles.
Gary C | Overall ExperienceGreat people
Peggy R | Overall ExperienceDid not like the fact there was not a working gate.
Matt M | Overall ExperienceGreat people I would recommend them
Victor H | Overall ExperienceGreat customer service. Nice place.
Kathie M | Overall ExperienceI was a few days late on my last payment (after renting for more than a year) and theyplaced a lock on our storage unit. I wish they would have emailed or called me instead. I made payment a few days late and they did not remove the lock at that time. Other than this issue we were happy with the rental unit and office staff.
Greg V | Overall ExperienceVery friendly and helpful
Barbara K | Overall ExperienceWonderful people helped me tremendously and I will always remember the care they gave me. Thank you so much for everything
Jesse W | Overall ExperienceRented from Debbie in years previous and it’s always been a smooth & a professionally friendly process. This time needing storage, Debbie, Jenni and her husband went above and beyond to meet my needs in a timely fashion, even on their busy 4th of July weekend! Highly recommend if you need storage in Payson!
Sierra J | Overall ExperienceExtremely friendly service. Nothing negative to say. Great place.
Mark S | Overall ExperienceIt’s far too difficult to access the yard after the office has closed.
CARRIE C | Overall Experience