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DOLORES O | Overall ExperienceSelf Storage Units in Phoenix, AZ, 85042
U-Haul Moving & Storage of South Mountain
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Most staff other than the storage unit manager who cleans and manages all the storage units are very rude! Did not give any sort of a receipt, upon asking for assistance, had an attitude, and stated to refer to my contract to answer any questions I had!
amanda r | Overall ExperienceIn my time of need they helped me, for that I truly appreciate it.
mike c | Overall ExperienceThe.staff very helpful and friendly. THANK YOU.
JOE S | Overall ExperienceIlove u guys
Gabriel V | First ImpressionsThanks for the best experience
SELENA M | Overall ExperienceThe young man help me move heavy stuff from the U-Haul truck
LATRICE V | First ImpressionsNA
Godefred W | Overall ExperienceI really thank you for letting us move in on our first months free We actually got two storage units for free thank you. It helped us out.
Joey V | First ImpressionsThe staff is the best, I’ve ever seen!
Rebecca S | Overall ExperienceHad a pleasant experience
NICOLE H | Overall ExperienceVery Professional. THANK YOU.
JOE S | First ImpressionsThe entire process was Smooth. I was overwhelmed at, what I thought was an immediate move! DeMarcus took extra care in explanation of the hours, key card, etc. I was Thankful to his interpersonal skills. When I was informed that a mistake was made concerning the apartment lease, I contacted the Manager. He was more than understanding. Overall, the entire experience rates a 10+! Thank you kindly Ms. Teresa A. Walker
Teresa W | Overall ExperienceStaff was extremely helpful and friendly
Joseph B | Overall ExperienceStaff here is amazing!
tiffany n | Overall ExperienceAny issues were immediately addressed, I was notified when my lock was improperly attached. They double locked to prevent mischief. This showed me they were attentive and showed me what I was doing wrong. Friendly staff and owner. Great 👍 job!!
deborah o | Overall ExperienceThe experience was Upstanding! The young man was thorough in explaining details.
Teresa W | First ImpressionsYou raise the rent price too often. Your customer service is dogshit. You lie on your advertising for 24hr access. You would not prorate the rent by going past 3 days. This place charges double than other storage rates. You charge to use the trash. I will never use a U-Haul storage or U-Haul truck ever again in my lifetime and I will pay extra if I have to to not use anything U-Haul I rate your performance as a business a zero
Richard L | Overall Experience