It was hard for me to have my things put in storage in the first place. The yet was not well protected from rodents and I had to trash a large amount of things. The hours were rated low and the staff were rated low because I moved to a different time zone. They were not helpful with updating my information and I was some locked or able to do it myself. When calling and asking for assistance, it was a waste of time. And this location just management so much that I’m glad I no longer have to deal with them.
ALEXANDRIA B | Overall ExperienceSelf Storage Units in Plano, TX, 75093
U-Haul Moving & Storage of Willow Bend
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U-Haul Moving & Storage of Plano
4101 W Plano Pkwy, Plano, TX 75093 View Available Units3.4 miles from this location -
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2220 Country Club Dr, Carrollton, TX 75006 View Available Units4.9 miles from this location -
Metroplex Self Storage #5
1838 S Josey Ln, Carrollton, TX 75006 View Available Units
(U-Haul Neighborhood Dealer)6.4 miles from this location
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- 4.5 Average Customer Rating
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The gentlemen at the front desk were SO PROFESSIONAL and so helpful. They were just great all around!
DAVID K | First ImpressionsI think we should have kept the original price as that was continuously the advertised price for same size unit throughout our rental. Otherwise we had a good experience. We felt the facility was very safe.
Diane a | Overall ExperienceThe Rental Agents were so professional , great knowledge transfer, kind which is rare in this world today. I was given the best options and prices for my needs.
queen b | First ImpressionsDominque is always great and helpful. All the ladies that work in the front are always friendly when I’ve come in. The staff at this location make everything easy. From helping pick out a truck and showing me what i needed one of the guys even drove me around the building because it was freezing out. Its always the little things….
Ashley B | Overall ExperienceElevator wasn't working
JAMES B | First ImpressionsDom was great !
Hughlonda T | First ImpressionsThe manager Jessica is very professional, leads by example, and the staff there have a sense of family about them and attitude toward really helping people which is reassuring these days.
JAMES G | Overall ExperienceThe staff were extremely helpful in making sure I was able to move in without stress
DANNY I | First Impressions