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derrick b | Overall ExperienceSelf Storage Units in Redwood City, CA, 94063
U-Haul Moving & Storage of Redwood City
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Storage Customer Reviews
- 4.5 Average Customer Rating
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U-Haul does need to fix one problem. Your company's software is slow. When staff has to prepare documents, a customer has to wait in-office. It took nearly one-hour for me to officially check-out of two storage rooms I rented for one month. It was not the fault of staff. Otherwise, U-Haul provides solid customer service.
ROBIN P | Overall ExperienceThe facility is ready for an renovation, but the staff is top-notch
Jennifer H | Overall ExperienceThank you so much happy with everything
Saane I | First ImpressionsThe automatic doors didn’t work. If I didn’t arrive before close, I wouldn’t have been able to get in. Also, there was a rat trap in my storage unit which made me worried there might be a rat problem in the building.
Emily H | Online Move InUhaul is in breach of contract, in dishonor, in default, and accepts the consequences of being liened for unjust enrichment, double-dipping, RICO violations, tax evasion, failure to fully disclose, creating securities with my property, and operating in blatant fraud. UCC 1-308...
Amy S | Overall ExperienceI am giving 4 star because the move out function on the mobile app. I tried like 20 times but it always errors. I have to call customer service to move out. However, the customer service were good. Besides the move out function, I would use uhaul storage again.
Son N | Overall ExperienceThe guy at the counter with glasses and a lazy eye was rude and even made some remarks that made me feel uncomfortable. I told front desk but I doubt anything was done
FRANCISCO I | Overall ExperienceThe after hours security keypad is malfunction making it impossible to access my storage unit.
Paul J | First ImpressionsKeep Up the Good Work
David N | First ImpressionsI have been working with Uhaul for over tens years, and will keep working with them. They were very helpful when I was moving Our Homeless" off the street into their homes, apartments, rooms, etc. Thank you Uhaul!
Thomasina D | Overall Experience