Not being able to get access to my storage because i lost ky key and having to abandon all my items because of your ridiculous policy where you can open locks for verified customers who prove their identity with id but anyone with access to the unit can call a locksmith to break the lock for 200$ is extremely unprofessional and pro theft. I lost my items but anyone with the money can go beeak in and get them. Horrible. Wasted months of paying my bill for nothing.
STEVEN B | Overall ExperienceSelf Storage Units in Sacramento, CA, 95815
U-Haul Moving & Storage at Arden Way
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Pickup and after hours return went smooth
Michael C | First ImpressionsGreat staff friendly people respectful
NEMATULLAH M | First ImpressionsI appreciate Corey and his team being helpful during my time of need and accommodating! While promotions were being advertised, he did his best to allow me to utilize the promotion even though it was not for his direct location. He made my business feel appreciated!
Delha T | First ImpressionsA water puddle somehow got into my unit and my mattress and dressers got water damage
JORDAN P | Overall ExperienceCorey is the Best!! He's very understanding & the staff are very professional & helpful.
Sandra J | Overall ExperienceThe service was great and helpful to me with the situations that I had talked to them about and I appreciate your time and their service thank you
Mackie R | First ImpressionsBuilding looked clean but after I moved out and before I got my things into my shed I noticed two issues. First one my site fryer was purposely left out of my boxes cause I wanted to be able to have access to that first. I found that my cord had been almost completely chewed through. Second going through some of my boxes luckily before bringing any into the house I found a couple cockroaches. When I called and spoke to the manager Cory he seemed shocked and didn’t really apologize or acknowledge he was going to go anything about it. Very disappointing that he would even act like he would work on the rodent/bug problem.
krystina M | Overall ExperienceThe guys at uhual all very professional will continue to use uhual all the way!
Pedro O | Overall ExperienceFriendly and honest staff, eager to help and suggest what might be the best for you, but also giving you the space to decide for your own.
JESSI M | First ImpressionsThank you
DANL G | Overall Experience