It's nothing against you all I think it was just bad timing on my end when we got our storage unit someone had taken the one we were supposed to get so I went up to the office so we could swap it for another one and that part wasn't really the issue cus you know stuff happens but I guess you guys were switching the computer stuff at the same time from Firefox to Microsoft or something like that and I got completely wiped from the system so there's been some back and forth about my unit and trying to get the insurance back for my unit weird but the $12 insurance and so far the only way to get my insurance back is to buy it again which $12 ain't a big deal but we used all our money in the move so at the moment $12 is kind of a big deal but I talked to the manager and I believe he is helping me with that he said he was going to work on it but as of yet I haven't heard anything back
COLTON D | First ImpressionsSelf Storage Units in Saint Cloud, MN, 56304
U-Haul Moving & Storage of St Cloud
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- 4.0 Average Customer Rating
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I had my storage since March 1st. Sentimental items was stolen out my storage, TV's and among other things. Very disappointed 😞
PORCHIA C | Overall ExperienceGreat place
Leroy F | Overall ExperiencePrices are high
shayla m | Overall ExperienceToo expensive
Ryan L | Overall ExperienceStorage unit was dirty when we moved in. We swept it out when we moved out. A dumpster would have been helpful as well, but I do understand that people take advantage of that amenities. All in all, I was able to rent the unit at a moments notice, and that was greatly appreciated
Jeanna M | Overall ExperienceOver priced stuff got wet and had mice
Kelly L | Overall ExperienceFriendly staff. Could use higher fence but it's fine.
Corey C | Overall ExperienceGreat customer service, friendly, helpful. A+
Donna B | Overall ExperienceGreat customer service from Jenna the manager. A++
Donna B | First ImpressionsGentleman in the office was very nice and he explained everything very good
Bryce N | Online Move InAll were very helpful n nice! Thank you. L
fay m | First ImpressionsI've had nothing but issues since Doing my online Registration. Now I am being charged extra a whole day. I was at the facility to drop-off the truck a little after 6:30 on the second. I spoke with someone and she noted I was going to ve a few minutes late and she said everything would be fine. Then standing in line. The only person working thst day, said he was new so bare with him. He was awesome by the way.. Got my paperwork for the storage went to the unit. It was to small. Went back to office More people were in line had to wait once again. I got the free 1 month with in town truck rental.he didn't know how to change it, he Had to call someone. After a Lil bit he fixed it.. I went back to the unit by this time it was already almost 9 pm. Opened the unit started to unload. Noticed there was water everywhere. Called in and cleaned it up. SPEAKING OF THAT IT STORMED LAST NIGHT,SO MOST OF MY STUFF IS RUINED. I AM NOT PAYING FOR A EXTRA WHOLE DAY. AND WHEN I GOT THE TRUCK THE TRUCK HAD LESS GAS THEN WHAT THE PAPER WORK SAID. THE GUY THAT HELPED ME HE SIGNED AND CORRECTED THE PAPERWORK. I AM HEADING TO THAT FACILITY HERE MOMENTARILY.
Sharon R | First ImpressionsWhich I had access to my belongings 24 hours that's about all.
Christina P | First Impressions