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stuart h | Overall ExperienceSelf Storage Units in Saint Cloud, MN, 56304
U-Haul Moving & Storage of St Cloud
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Storage Customer Reviews
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Verified Customer Reviews
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How U-Haul Reviews WorkOne staff member at all times. He always has a pleasant attitude, however, since he is the only staff member when there is a line of people we are waiting. My truck I called a head of time he said he had it. Then when I got there he couldn’t find the keys as someone an associate in storage misplaced them. Then he gave me the keys to a truck that was like a semi-truck to compensate for my wait. I couldn’t drive this big of a truck so he gave me a smaller truck. The truck only had a quarter tank of gas. So I had to put $20 in and waste more time at the gas station. Then the truck was hesitating when I TRIED TO speed up like it needed transmission fluid. Then it felt like one of the tires was going to blow. The most terrible moving experience of my life!!!!
Cathrine H | Overall ExperienceThe lady that got me squared away was super nice and professional
Timothy H | First ImpressionsAccess for an additional fee is kinda ridiculous. It’s already really expensive compared to other facilities here. So, besides that, the A.G.M is super awesome and helpful and remembered me after months of not being there. That’s amazing service!!!
James C | Overall ExperienceDeAnthony, Qualla and Tony were great. It was fast and convenient from start to finish.
Paris J | First ImpressionsI had faith when I first chose you for my storage unit. I never thought in a million years I would bring my most precious belongings to a place that would hire somebody who would in turn assist thieves And breaking and entering And breaking and entering no not only my unit but other units as well. .. And then go as far as to cover it up by firing said employee. I'll hope you know I' will never get the chance to replace rhose special items that were given to me by family members that are no longer here as they have passed Memories of my children growing up theyre gone yeah You guys really care no no one's Contacting me I brought th To your attention And you are still Sending me a bill when my things have been Up there since May 23rd I left you a message and of course I got no response. This has been a nightmare can you please just leave me alone I will be contacting a lawyer.
Brenda M | Overall ExperienceVery appreciative
Tiffany J | First ImpressionsI got a flat tire in the parking lot. In order to not cause further damage i stopped driving immediately. The GM called to tow company and had my truck and trailers towed. The general manager knows my phone number and purposely cost me almost $350 for a tow quite literally 1 block away. This is a personal vendetta and St. Cloud MN should not utilized ANY HAUL Brand things.
Troy S | Overall ExperienceDe Anthony was a great help and he gave me different options for storage
Erica R | Overall ExperienceI had tried to get the 1 month free special due to renting a truck and storage unit together. But, the facility didn't have truck I needed so I didn't get the 1 month free deal.
JASON p | Online Move InAnthony was such a pleasure to work with. Hires great people to work here
emily k | Overall Experience