The employees have been SUPER nice to me! I had a hard time understanding the alarm system directions (senior citizen) but the young lady came to my aid...was sweet as she could be. Moving is very stressful so its the little things like thst thst makes a big difference!
Sharon H | First ImpressionsSelf Storage Units in Leavenworth, KS, 66048
U-Haul Moving & Storage of Leavenworth
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- 4.5 Average Customer Rating
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Everyone there was always so helpful and great to work with. Thank you!
MARK B | Overall ExperienceMy experience with the Leavenworth facility was excellent. Staff was very patient and polite. The facility is easily accessible and was never too crowded.
edward v | Overall ExperienceThanks 👍
SUKINA J | Overall ExperienceStaff was extremely friendly and accommodating. Able to provide fast and accurate information, as well as clear and precise instructions.
JASON W | First ImpressionsThe facility has a friendly and helpful team!
Brenda P | Overall ExperienceI found some of the staff very helpful; however, other staff I found to be unfriendly, condescending, and at times unprofessional. I found Dalton to be on the side of rude two different times, while pleasant one time. The large woman (I apologize-I do not remember her name) to also be rude. I wish this survey were 0-10, because there were employees that went out of their way to assist me. My reason for leaving U-Haul storage was related to cost. I found another storage facility that was well maintained, had excellent customer service and was a full $50 a month cheaper than U-Haul. Thank you.
Kerry B | Overall ExperienceThanks
SUKINA J | First ImpressionsI love teresa Osborne she is the absolute best......
Jerry G | Overall ExperienceI couldn't move in because someone i was told they were cleaning it..and i could come back later and move in..2 days later I go to move in and there is a lock on it ..I call the after house # and of course no one answered or responded. I had to be out that day and no where to put my stuff!!! When its their negligence they should HAVE to come in after hours and make it right. It was an emergency situation for me and..they couldn't care less.. its after hours..oh well. This is the exact reason I started going to other storage places..because uhaul has no consequences for their negligence..and could care less what situation they put others in!@
Ashley B | First ImpressionsGreat place to be I’ll always do business
Julius R | Overall ExperienceThey were very friendly and helpful!
TANNER E | First ImpressionsAppreciate the calls when we didnt lock our unit correctly
Randy F | Overall ExperienceThank you for a clean environment and awesome staff!!! Worth every penny!
Pamela H | First Impressions