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JOSEPH C | Overall ExperienceSelf Storage Units in Santa Maria, CA, 93455
U-Haul Moving & Storage of Santa Maria
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Storage Customer Reviews
- 4.5 Average Customer Rating
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If I would have took the suggestion like the man said that I'd need a bigger one. Everything would have been fine. I just got an idea. A friend of mine gave me their house garage. So I put my storage in there. That's the reason I had to let you guys go. Thank you for your services. You're all complimentary to me. And the people around that I seen you took care of good job.
ARLENE H | Overall ExperienceIn the car port there was random trash and oil leakage from vehicles.
Steven P | Overall ExperienceVery clean and friendly staff. Fast when customer service was needed.
Pamela S | Overall ExperienceStaff has always been courteous & friendly. Always made me feel welcome.
Joseph B | Overall ExperienceI was helped by several people at this location. They were all extremely helpful and personable. Jose took care of part of the transaction over the phone and was very knowledgeable and friendly. He convinced me to move from my then current storage to the U-Haul storage. Thank you for your hospitality. I would definitely recommend
Victoria P | First ImpressionsThank you
Debra G | Overall ExperienceThe Santa Maria location is beyond the best.. the entire crew, no matter what shift was very accommodating and assisted me above and beyond what was expected… During my confusing moments, the staff collaborated and arrived at the best solution to my concerns… The employees were extremely knowledgeable and in unison with each other including respectful of their manager. I sincerely thank all of them ! Jeanne Madrid
Jeanne M | Overall ExperienceThanks
RORY L | Overall ExperienceThe young lady that helped me was knowledgeable, efficient and pleasant. All good.
Steven P | First ImpressionsVery clean!
Tara d | Overall ExperienceMy only problem was the parking space to load and unload was full of broken glass. After four days I asked them to please sweep it up as I was worried about my tires running over it. Next day it was cleaned. Also my daughter went in to use the bathroom 2 days ago and said it was so dirty she wouldn’t even sit on the seat. Not good. My storage place was great. No problem getting in or out.
Dixie L | Overall ExperienceAt some point, something leaked from the roof into my storage unit but nothing was severely damaged. Otherwise the facility was nice and easy to get to. The constant price hikes are what drove me away. I saw an almost 30% price increase over the 2-3 years I was here which is insane.
Nick A | Overall ExperienceMy storage unit was broken into, lock cut. Eventhough they advertised that there are security cameras the staff claimed they saw nothing. We received very little support. We were also told that there were other break ins. Staff stated "most likely an inside job". Not well kept up, dirty floors, trash over flows and cart dirty. We choose this location due to the closeness to our residence. We entered our unit at least 2 to 4 times weekly. But no camera got any of our visits? I will not recommend to anyone who values their things.
patricia g | Overall ExperienceStaff always greeted me with a smile. Very nice and yet professional. Was a very good experience over all. Was first time renting a storage for myself.
Mystere S | Overall Experience