Many thanks to Javier with all his help as we finally closed up on our mother's materials in our U-Haul unit. I do have to take a moment to say I appreciate his help even more as we were tennants in this location even BEFORE UHaul owned this location. Under his management, the place looks amazing, so much better than it did when we arrived with the previous owners. That, combined his wonderful guidance and assistance as we concluded our rental, was off the charts good. Props to him for running such a well maintained facility, but also with our tennant support that was above and beyond. Having been a former senior executive at a major corporation, I would certainly recommend him for higher positions. Many thanks again to him.
EDWARD Z | Overall ExperienceSelf Storage Units in Lompoc, CA, 93436
U-Haul Moving & Storage of Lompoc
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- 4.5 Average Customer Rating
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Javier is great
Peter W | Overall ExperienceJanet at the Vandenberg village location is excellent- skilled in her job and she has excellent customer service- Fast and efficient worker asset to your company. Enjoyed working with her.
PERRY P | First ImpressionsNone
DANIELL R | First ImpressionsThe whole place is so well kept up and professional. It's like an asset to the community. Thank you so much for having a unit that I could rent for just a month.
Marilyn T | Overall ExperienceDoor very hard to open. Due to years of use and weathered
george k | Overall ExperienceI love great customer service because it shows the customer that you care about your job and helping others
JENNIFER M | First ImpressionsJavier is a very good manager he cares about the business and the customers. He builds good will and he will get repeat business from us and from all the customers in the area. This character among is becoming very uncommon among businesses. This is how people built successful businesses back in the day there was trust and there was customer loyalty. Javier is the kind of manager who will build customer loyalty to the business.
Peter P | Overall ExperienceStaff is awesome
STEPHEN H | Overall Experience1. For our indoor units, one or both Elevators are Out Of Service nearly every time I go there; I'm in a wheelchair! Replace your elevators if you can't keep them repaired!!!! 2. Our outdoor-access storage unit is always filthy inside because it's inadequately protected from wind entry. 3. Customer service from the employees is the reason why I ranked this facility Above Average. 4. Please stay open longer on Sundays.
Rene R | First ImpressionsMy only complaint is that dust gets into my unit and all my belongings are covered in dust maybe even ruined 😔 because of the dust and outside elements exposure. For the amount of money I pay every month, the dust should not be such an issue inside my storage unit. But aside from that I have no complaints, all the associates are great and I have always had great service, easy access 😀, always feels secure!
Rana V | First ImpressionsGood experience
June M | Overall ExperienceThe indoor storage was cool enough all year that I kept wine there and had no worries. Always very clean and lots of carts to help you move things around. I was very happy with this storage facility.
WILLIAM M | Overall ExperienceI haul representative was fabulous. The ONLY things that could have improved my experience are: 1. Lower pricing. 2. Perhaps the office attendant could have acknowledged me walking into the office, and said, “ good afternoon sir, I will be with you in just a moment. Or hello, I will help you as soon as I finish up with these customers.” As it was, I just stood in the office and waited my turn, which was fine. Staff was polite and helpful. Overall, everything was great!
Shane A | First Impressions