Don't be sad, I haven't gone anywhere.phlip p. | Overall Experience
Self Storage Units in Santa Rosa, CA, 95407
U-Haul Moving & Storage of Santa Rosa
Santa Rosa, CA 95407
(1/4 mile north of Todd Road)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 7 am - 5 pm
- Mon-Sun: 5 am - 10 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Features Available at this Facility :
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
Small | 4' x 9' x 9'
Interior 2nd Floor Street Level No Climate
Miscellaneous Storage (up to 2 rooms)
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Storage Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer did not leave a comment.Albert C. | First Impressions
The U-Haul onsite storage unit was both NOT as described (was 2nd floor with NO elevator), and storage area closed at least 25 minutes before advertised closing time (7PM), so storage unit was unavailable when we arrived at 6:35 PM after . Clerk at front desk didn't explain properly that he had no keys to unlock door, but twice gave me a mag-stripe entry card that subsequently didn't work, while my hired worker cost me an additional $25 for extra time spent unloading, taking things up stairs to porch landing outside locked door, then moving things back down and reloading. I immediately cancelled the unit, but even that was not handled correctly. I never even saw the unit because of the above.Bruce G. | Overall Experience
15+ minute waits every time I wanted to do anything in the store. The self entry door has a dead bolt on it and it is rarely unlocked and you need to walk up to the store to get someone to open it. My one month was free due to truck rental which is the only reason I used the space. Good to have the experience as I will never consider using this facility for storage if I have to pay. This experience was night and day different from my U-Haul experience in Minnesota.Barry R. | Overall Experience
The storage unit is on the second floor and one has to carry items up steep stairs, but the units were clean.Frank G. | First Impressions
Lost storage box. I have been given erroneous information time after time. My box was relocated. I was never informed. I was unable to make ANY payments online. I had to contact a regional manager.Steve D. | First Impressions
Happy to have used your storage space for the last 2 years.. prices were reasonable.. sorry about how the fires on the bottom floor damaged a few rooms just happy my storage was not involved! Thanks!!Esperanza C. | Overall Experience
Affordable, secure storage when I needed it. I especially appreciated the driver offering to bring a second container in case I needed it, which I did, saving me potential extra delivery charges.Valerie A. | Overall Experience
It was disappointing that delivery was canceled, and it made things very difficult for our holiday, but the person helping did an excellent job following up and making the situation right.Stacia S. | Overall Experience
The building had a fire, lost electricity, security, air conditioning, etc. they didn’t inform of these details, and continued to charge full rent for 5 months... please contact me. Natews@yahoo.comNATHAN S. | Overall Experience
Our stuff arrived on time and as packed! Very satisfied with the entire process1 Our U-help movers that we had in Vermont were really great! No complaints! Would definitely recommend!Vaughn H. | Overall Experience
drivers were great - polite and courteous. I was happy with the whole process.marc b. | Overall Experience
Customer service provide by Eva at all stages of the U-Box pickup process was excellent.Joel M. | Overall Experience
The central office does not communicate effectively with haul store. Poor or just wrong info is given to customer. 2 of 3 pods leaked and had water damage. Eva was excellent. I wish her luckJule F. | Overall Experience
Staffing almost nonexistent. Manager has to be the rudest one of the entire staff not helpful at all in assisting us with problems resulting from the fire on July 3,2018!! Calls ignored!!!!GWEN R. | Overall Experience
Charged me for services I never received. Late pickup of ubox due to severe staff shortage. Failed to close my account causing bogus rent charge. Still haven’t been refunded.Eric M. | Overall Experience
The employees were super friendly and helpful. However, no employee in both uhaul locations I worked with have no idea how the UBoxes work. Corporate needs to take time to actually train their workersNicole E. | Overall Experience
N/AChristophe Z. | Overall Experience
Its nearly impossible to get a hold of the actual location. Im always directed to Arizona. Recieving information in regards to the fire and steps is impossible julie is great. Tom i cant get a hold ofJEREMIAH T. | Overall Experience
Vacated one u-box. staff was helpful even with the chaos of the fire in the storage units. Still have one remaining u-box.Gary P. | Overall Experience
UBOX is the most unorganized, poorly run and terrible U-Haul division. There’s so much wrong that there’s not enough space here to give feedback. Call medirectly or give a better format to respond.Alexander H. | Overall Experience
manager was checking into a billing error and said he would get back to me. So far hasn't and he went on vacation. Facility had a fire from a candle being used in building causing damage to my propertTOM M. | Overall Experience
Great experience with my uboxes. Eva was very skilled at dropping them exactly where I wanted them. Thank you!Melissa S. | Overall Experience
My u-box rep was a pleasure to work with. Super helpful and a great attitude.Matthew L. | Overall Experience
My u box was full of mold, mouse poop, and missing items. The staff was rude and unapologetic. I will never utilize a u haul facility again. My original complaint was 5 days ago with no response.Megan W. | Overall Experience