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Shanica L | Overall ExperienceSelf Storage Units in Seattle, WA, 98126
U-Haul Storage of West Seattle
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Features Available at this Facility :
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Storage of Othello Station
6403 Mlk Jr Wy S, Seattle, WA 98118 View Available Units4.2 miles from this location -
U-Haul Storage of Rainier Valley
2515 Rainier Ave S, Seattle, WA 98144 View Available Units4.3 miles from this location -
U-Haul Storage of Duwamish
2925 S 112th St, Tukwila, WA 98168 View Available Units4.8 miles from this location -
U-Haul Storage of Burien
13645 1st Ave S, Burien, WA 98168 View Available Units4.9 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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The assistant manager was great
alyssa l | Overall ExperienceStaff was extremely kind and helpful. Storage unit was good. Only issue for me was there was no light. I needed to pull out boxes into the walkway which was lit to see items properly.
LAM C | Overall ExperienceI recently upgraded the size and location of my storage unit. I am on the ground level now. The lighting outside the storage unit is good but why isn't there any motion detector lighting inside the units? I was moving a load of boxes onto one of your carts. Aidan (I'm not sure that's his name but he's very young) came over to me to ask if I needed help. I thought that was very nice of him.
laurie t | First ImpressionsI previously had an upper storage unit. The lights on both sides of my unit were burnt out for quite some time so it was very hard to see when I had to retrieve / drop off anything into my unit.
laurie t | Overall Experiencerestrooms filthy and unsanitary the rest ok. Locks to get in after hours were broken for 7 months. Had to move in/out through the front. very inconvenient
Laura D | Overall ExperienceI couldn’t figure out how to pay online so ended up with two late notices.
Ivan M | Overall ExperienceThe staff working at this location is absolutely amazing. Friendly, knowledgable, and respectful. As I was waiting to be helped I watched the team interact with customers and they truly wanted to ensure we all had a great experience and that we were being helped. Great team at this location in all positions. Keep up the great work guys!
John W | First ImpressionsEvery staff member I interacted with was friendly, professional, and resolved my issue in a timely manner. The building was always clean, had great lighting, and was very secure.
Jefferson A | Overall ExperienceFirst, I would like to thank Adam for helping me deal with my unit issue. My Unit was broken into twice. The first time it happened, I made to formal manager to install a camera where my unit was. That did not happen. I went on a year deployment with the Army and when I got back to check on my unit, I found out that it has been broken into again. So, I went ahead and look for another company that would actually care for their costumers belonging.
Walter R | Overall ExperienceI emptied my storage unit March 30 and went to close out and was told I was already billed for April and there was no refund. This is bad customer service. If there's still a way to refund me, I'd like that please. There was often garbage in the hallways by the bay door that would sit there for weeks. The front desk wait times were often greater than 10 minutes, which was tedious when you're trying to get something basic, like a bay door key.
JACK M | Overall ExperienceIt took me three times to close my storage rental. Moved out of unit February 14th (this text says I moved out March 20th). I contacted customer service at time of vacating. Was told it was done. March 1st i get message i owe for March, I call again & am told its done. Get email on intent to lein March 15. I call a third time, get Robert in customer service again, he was very nice, & again am told its taken care of. Will see. Was never able to contact uhaul on 35th, no answer & was sent to customer service each time. Everyone is short on help but this was frustrating. I'm hoping I don't get notified i still owe down the road. Until I moved out billing was fine & no problems.
Victoria F | Overall ExperienceEveryone was very helpful
Virginia B | Overall ExperienceEvery staff member I interacted with at this location was so helpful and amazing. A great group of people that made my moving and storage process so easy.
Kyle M | Overall ExperienceEverything was great at the uUhaul on 35th and Morgan. The only drawback was having no light available in my storage unit #1202.
SCOTT M | Overall Experience