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OSCAR A | Overall ExperienceSelf Storage Units in Smyrna, GA, 30080
U-Haul Moving & Storage at S Cobb
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U-Haul at South Cobb Pkwy
543 Cobb Pkwy S, Marietta, GA 30060 View Available Units3.4 miles from this location -
U-Haul Moving & Storage of Marietta
100 Dodd St, Marietta, GA 30060 View Available Units3.9 miles from this location -
U-Haul Moving & Storage at Roswell Street
900 Roswell St, Marietta, GA 30060 View Available Units4.0 miles from this location -
South Cobb Storage Mableton
5439 Old Floyd Rd. Sw, Mableton, GA 30126 View Available Units5.5 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The staff was excellent and very pretty efficient , . Despite the fact that the place was very well maintained by the staff , the fact still remains , that this U-Haul location is need of some serious cosmetic , structural and security updates which should be provided by the U-Haul corporation ! I am suprised U-Haul has not only put their employees in danger but the clientele as well it was rather disappointing to see a company that prides itself on being such a great trucking company cannot provide a more secure modern structurally sound establishment that takes care of their workers and their customers as a whole ! I give this U-Haul location staff a 10 but not so much the building and its security for all !
BRENDA T | Overall ExperienceCustomer service was very polite, helpful, explained everything and made things as easy as possible..
MARILYN A | First ImpressionsGood but needs some improvements
James G | Overall ExperienceAll but 2 staff members were very rude and very uncomfortable to talk to or ask questions, as if they hate their job
SOFIA B | Overall ExperienceKim, Will and other staff members were extremely helpful during my move in. They all did an awesome job facilitating the process of returning the rental equipment and making sure I received my free storage lock with complimentary 30 day storage unit.
DORON B | Online Move InVery dark light was broken and uncomfortable environment
CUREL G | Overall ExperienceMy issue was the moving out portion. I was wrongfully told that I had to go through a whole process and was charged for April's rent. The older gentleman and younger gentleman were lazy and unhelpful. Thanks to the young lady who (name started with a "J") super helpful.
Deveon L | Overall ExperienceThe staff were friendly, but the actual unit I rented was dank, dark with an odd smell. There was no light, and a rat trap in the corner (which the rep removed upon request), and the floor had oil stains that I wondered might rub onto my storage items. I was thrilled with the location, the interaction with staff, the security, and the price... but the dingy unit made the entire experience negative. I was very dissapointed, and probably wont stay in the unit long.
GENEVIEVE E | First ImpressionsThe motion lights were not always working causing it to be difficult to see when I went to the storage The staff has been very nice & professional. My overall experience has been positive
Glenda B | Overall ExperienceAlways had great service
RANDY E | Overall ExperienceThe manager of this facility is an amazing person. Her name is Megan. It is because of her awesome customer service that I would recommend this location to every and anyone. She ensures that you feel and know that you matter. I truly appreciate her compassion during a very difficult time in my life.
Minnie B | Overall ExperienceThank you for the service, you were always very friendly!!
Rodolfo V | Overall ExperienceMegan and her team was amazing. Megan understood my frustrations and was so willing to assist me in any way possible. Her staff was just as helpful as she was with answering questions. I will forever be grateful to this team for making this a great experience.
Minnie B | First ImpressionsThe staff is amazing. Very knowledgeable, professional and friendly
ALICEN V | Overall ExperienceI would have rated the service better but my last interaction defined the whole experience. The GM would not refund me a prorated amount as she indicated that I was there for 7 days after payment so I'm due the entire month. Then when I said keep my rental open until the next due date, she said no because someone else will be renting it. This is double charging. which will be communicated at a higher level.
Kimberlee B | Overall Experience