Kim was very nice and got me what I needed
quavonna b | First ImpressionsSelf Storage Units in Smyrna, GA, 30080
U-Haul Moving & Storage at S Cobb
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The entire staff is incredible!!
Natasha P | Overall ExperienceI am beyond disappointed with this U-Haul storage facility. When I opened my storage unit to move my belongings out, I discovered roaches crawling inside my binders, on top of furniture, and inside boxes. I have never experienced anything like this. Because of the infestation, I had to stop loading my items and purchase roach bombs and sprays just to avoid bringing pests into my brand-new home. I paid monthly fees expecting my belongings to be stored safely and securely — not infested with roaches. This is unacceptable and a complete health and sanitation issue. No storage facility should allow units to get to this condition. Based on what I experienced, this location needs to be inspected and shut down until they address their pest problem and properly sanitize their property. Save yourself the stress, time, and money. Do not store your items here.
Ashley C | Overall ExperienceThank you so much to Megan and the entire team at this location for the outstanding customer service, professionalism, and hard work. They were so helpful accommodating my storage and moving needs once again since having used this same facility on many previous occasions. Very grateful for the staff there always taking care of me.
jeffery g | Overall ExperienceGeneral manager is horrible! horrible! Horrible! The way she handled ministration in a life and death matter. Which everyone at this location
Labarron P | First ImpressionsMade my transaction very smooth
Deborah B | First ImpressionsVery well run store. An excellent manager and crew.
Darryl D | Overall ExperienceVery friendly service
LA S | First ImpressionsAfter hours access was not available all the time. Was a big inconvenience
Marvin P | Overall ExperienceThe staff was excellent and very pretty efficient , . Despite the fact that the place was very well maintained by the staff , the fact still remains , that this U-Haul location is need of some serious cosmetic , structural and security updates which should be provided by the U-Haul corporation ! I am suprised U-Haul has not only put their employees in danger but the clientele as well it was rather disappointing to see a company that prides itself on being such a great trucking company cannot provide a more secure modern structurally sound establishment that takes care of their workers and their customers as a whole ! I give this U-Haul location staff a 10 but not so much the building and its security for all !
BRENDA T | Overall ExperienceCustomer service was very polite, helpful, explained everything and made things as easy as possible..
MARILYN A | First ImpressionsGood but needs some improvements
James G | Overall ExperienceAll but 2 staff members were very rude and very uncomfortable to talk to or ask questions, as if they hate their job
SOFIA B | Overall Experience