Everything was top notch!
Joe M | Overall ExperienceSelf Storage Units in Surrey, BC, V3W7P9
U-Haul Moving & Storage at 84th Ave
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Staff very friendly but little bit costly thank you again and I would like to recommend this place for my family and friends who need it ❤
HELEN W | Overall ExperienceI ran into various issue from the very moment I signed up. Firstly, the unit I booked was not available. Then none of the staff members reached out to me to inform me about this unavailability and I had to be there in person to find this out. When I asked for the manager an employee said he was not present, when in reality he lives right at above the office. He came by afterwards when other customers also started raising voice because of unprofessional behavior from staff members. I got a smaller unit which was the only one available, out of sheer luck. I was flying out the next day so if this was not available then I would've to discard all my personal belongings because none of the other places had any availability. Then they did not let me avail the offer which was on-goining by making lame excuses. Next they took advantage of me being out of station by increasing the monthly fee after the first month. This was extremely unprofessional. Overall, I wouldn't recommend this place to any one of my friends or family as it is not at all professional.
Athul A | Overall ExperienceTerrible experience..reserved a truck and storage room online got the truck loaded it up full ,went to empty it into storage room the room was all of a sudden unavailable or given to someone else. Had to take the truck back. Came back next day with another online reservation again unavailable just ridiculous. Then had to drive all the way across the city to another storage place make 2 trips with the truck and got charged for the extra day on the truck and all the miles uhaul is a joke reservations are joke absolutely useless would give you no stars if I could
Milan M | Overall ExperienceI’m very satisfied with everything I would definitely use U-Haul again not only for storage but all my moving needs. I’m a regular customer thank you
ABNER C | Overall ExperienceI got an excellent and individual service
JACOB D | First ImpressionsGood service
Lauro P | First ImpressionsPolite, quick and convenient
SAMUEL G | First Impressionsthere was a but if billing confusion but i've been assured by aryan v. that this has since been rectified; he was pleasant and kind
Sandra H | Overall ExperienceWe are regular customers of this particular U-haul location. It has both moving and storage facilities thus it is very convenient for us. We have also used moving equipment from other U-haul locations and all have efficient processes, friendly staff and reasonable prices so using U-haul for our moving needs was all a breeze. Keep up the giood work. Kudos to your company and staff 😍
RAUL C | First ImpressionsManager and staff is very helpful
sukhpal b | Overall ExperienceTerrible people and terrible service everyone was rude and disrespectful except for one lady who actually took the time out of her day to help us but the other certain workers didn’t even help us and when we were in the office by 5:00 the second it hit 5:01 they kicked us out and wouldn’t even let us ask our questions
gulmirna a | First ImpressionsThey kept it very clean
Sajid K | Overall ExperienceI have stored things in Ontario and Alberta and mice have always been a destructive part of the experience but after almost three years at this location I have seen no indication of them at this location. Friendly and professional staff. I would store items here again in a minute. 84 Ave and King George, Surrey, BC.
Roger D | Overall ExperienceThank-you for been there.
Peter W | Overall ExperienceThere was a price increase right in the first month. It should have been told to me that the price increase might happen. I felt cheated and taken advantage of by the company.
KONICA N | Overall ExperienceAryan provided excellent customer service - he was extremely helpful and went above and beyond to assist me. Top-notch service!
Jasbir B | Overall ExperienceAll staff was nice and cooperative
Jugesh M | First Impressions