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ronikka W | Overall ExperienceSelf Storage Units in Tempe, AZ, 85281
U-Haul Storage of Apache Station
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Storage Customer Reviews
- 4.0 Average Customer Rating
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They do not get back to you in a timely manner. When they have information they do not give it to you in a timely manner. They wait until 2 hours before closing to tell you something that they could have told you the day that they knew about it. I did not move my stuff out. They moved it out. Don't know where it is. What happened to it? They probably just threw it all away. I'm a cancer patient along with other medical issues. I'm still waiting from a response from last week. They know that I am by myself. When I asked to get help with moving my items did not hear back from them and I probably won't. I give this particular unit a negative 15. If for any reason my stuff might by chance still be there sure I would love to be able to get my stuff out of there. My stuff doesn't have anything of value other than the sentimental value to myself and my children.
ANTOINETTE K | Overall ExperienceTerrible Terrible Terrible
Eric T | Overall ExperienceYour team dropped the ball on my storage. Each time my storage was supposed to be my storage the storage was kicked out and looked as if it excited but I have the paperwork for it stating that I had a storage. The manager told me on July 7 I now had a new contract then she told me that it cancelled and she would take care of it because she doesnt know why it cancelled but that the system must have done it. My storage was broken into and all these problema have a rose from it. Now I’m being asked to start it all over Again. I’m not happy with Uhaul storages team.
Sharita Y | First ImpressionsNice knowing you guys .
ARLENE J | Overall ExperienceWould give more, but with the hobos on drugs squatting outside my unit as you will see in security footage, and not ever being able to get a hold of anyone in the office via phone for the matter
Faith B | Overall ExperienceMy storage unit has holes in the top of it. Rain damaged some of my stuff.
VINCENT T | Overall ExperienceThe crew over at uhaulwere and are amazing. I've referred half my family and I'm starting on friends . I couldn't possibly ask for anything more for my storage needs. Thank you uhaul
Robert S | Overall ExperienceThe staff was amazing
Regina S | First ImpressionsThe service was excellent and specially when I was in the process to empty the storage area. Thank you,
Yolanda G | Overall ExperienceSuper buen servicio
IRIS C | Overall ExperienceGreat experience, staff was knowledgeable, helpful and friendly.
RANDALL A | First ImpressionsTodo muy bien
IRIS C | First ImpressionsIt was my first time, and I loved the ease of the process. Excellent service was provided at every step. I love that you guys answered the phone every single time I needed.
Israel T | First ImpressionsWonderful people & helped me out,
ANTONIA M | First ImpressionsThe property was well maintained and clean. Easy access. My only complaint is that the office was not on the same location as the storage space. But that’s not something the local staff can change. Originally I was frustrated that no one was ever in the office, but then I found out that admin was at a different site. I would have stayed with U-hula, but corporate just kept hiking the rates. I called around and found a comparable unit closer to my house for about $100 less per month (including insurance). Corporate should consider its tenants and reasonable pricing rather than focusing solely on squeezing with disproportionate rates.
julie r | Overall ExperienceThis unit & staff was essential, to me!
Gerald P | Overall ExperienceIt is difficult communicating with the office. No one told me the office was off site and no one answered the phone when I called.
Kendra W | Overall Experience