The staff at this facility are AMAZING!!! They have always been kind, friendly and helpful-I like that the staff has remained the same over my time there which means they are happy in their roles and it shows in their care for customers.
Jennifer B | Overall ExperienceSelf Storage Units in Tucson, AZ, 85712
U-Haul Moving & Storage of Harlan Heights
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Storage Customer Reviews
- 4.5 Average Customer Rating
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My unit is upstairs...I wasn't told this at sign in. Also, my movers weren't told about the 5pm look out and had to move household items through a very inconvenient side door...through a maze of units, THEN upstairs. No elevator is most inconvenient!!!
Angela M | First ImpressionsThey had great customer service!
joan s | First ImpressionsGreat customer service!!!
JULIAN V | First ImpressionsThank you very much 👍🇺🇸
PERFECTO R | Overall ExperienceNice people great service I'll come again when I move
Starr B | Overall ExperienceStaff was very helpful and polite.
Avrey P | Overall ExperienceStaff was friendly, helpful and efficient.
ARTHUR L | First ImpressionsExcelente servicio y personal muy atento. Super recomendable! 👌
OSCAR M | Overall ExperienceThe staff was extremely helpful and friendly.
Avrey P | First ImpressionsThank you for always being there for me for all my U-Haul moves across the United States and for such your beautiful clean storage Your front desk people are always so nice to me. Thank you so much.
Mary K | First ImpressionsBeing a 54 year old that's moving herself...I thought they were trying to kill me! My storage unit is on the 2nd floor & there is no elevader!?! It's been 3 days now & I have NEVER been so sore!
Crystal L | First ImpressionsEveryone is nice, I would like to take time to personally thank Tyrone for helping me out... Tyrone was very friendly and super helpful, he help me move from upstairs to downstairs, again I would recommend Tyrone for a pay raise... Thank You Tyrone for everything you done for me and my husband... I'm giving Tyrone 10 stars 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟🥰🫶💙
gloria s | First ImpressionsStaff have always been helpful and kind with any questions or issues. Facility has served our needs for many years.
MARGARET P | Overall ExperienceThe facility is old but the storage is the same as others with climate controlled spaces and easy accessibility.
Neil S | First ImpressionsI had my stuff in the facility for 10 years and paid on auto pay when my money was running out I went there and asked if I could get a month or 2 free so I could get my financial issue straighten out and I was told by the person working that they could not do anything and I would have to come back and speak with the manager. I said I would and I came back 4 times and finally got a hold of him and he said he couldn't help me out. So after paying my unit on time for 10 + years I couldn't get 1 to 2 months to help me out. I'm 65 and retired and disabled ( amputee since 2022) and only get so much now and it doesn't cover much. I was so disappointed in your company and had to give up my unit since I wasn't able to pay for it anymore. I lost all my stuff but there was nothing I could do since I wasn't able to pay for it anymore. I'm sorry. David Clarke Unit 205 (previously) 520-349-2155
David C | Overall Experience