I have to say Rachel made my move in seamless. She was super helpful and didn't rush me with all my questions. Amazing customer service. The used boxes came in handy too. She took the time to point out different features and best practices for the storage unit. Super clean unit. Very happy customer. Thank you Rachel!
Terry K | First ImpressionsSelf Storage Units in Tucson, AZ, 85741
U-Haul Moving & Storage at Ina Rd
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Storage Customer Reviews
- 5.0 Average Customer Rating
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I was hoped by Rachel at the Ina and Old Father location there she did an amazing job even helped on with my bill cuz I didn't use it The truck just sat there cuz I couldn't find a house so they help me out pretty good I think she did a wonderful job and then she deserves a raise a good size one she's somebody that you don't want to lose
Todd W | First ImpressionsGreat crew and very pleasant to deal with. Courteous and friendly. If I need a storage unit again I will return to this location
JANE J | Overall ExperienceGood service.
MARIGOLD G | Overall ExperienceI have dealt with Lori the most in there.She is very personable and efficient and knows her stuff.everyone i have dealt with in there are very personable and knowledgeable. I will definitely go back there for more rentals.
PHILIP S | First ImpressionsChris Miller was so very helpful and understanding. Thank you Chris.
Maxine C | First ImpressionsManagement and staff is excellent and soooo helpful
dawnette m | First ImpressionsGreat experience overall. Staff incredibly helpful at all times. My access inside was perfect for my needs for just over a year. I have moved on but wanted to express my great appreciation. Just a note. The cost of the unit was $187 per month and I had to move on to a spot a where I can keep both my camper and storage and not have it break me. Another niggling thing was the dramatic increase in trailer rentals after Halloween. Due to snowbirds I was told. That’s pretty opportunistic and mercenary to Seniors on fixed incomes. But that’s business. With that said very happy over all.
Gail G | Overall ExperienceI loved the fact that the staff at this location went above and beyond to accommodate my moving needs.
LE'SHONN W | First ImpressionsVery courteous, helpful, and knowledgeable staff at this store. I don't know who young lady that was cleaning storage facilities is by name, she was amazing! Rachel? In the office was great!
Glenn H | Overall ExperienceThank you
Cindy Y | First ImpressionsThank you for helping to make my move a smooth move.
LE'SHONN W | First ImpressionsThey helped me out, and made it easy.
FABIAN R | Overall ExperienceChris was exceptionally helpful! Thanks.
Eric P | Overall ExperienceAlways fast, friendly, respectful and professional.
Katelyn S | Overall ExperienceAll of my interactions with the folks at U-Haul (at 4040 W. Ina Road here, in Tucson) were great. Immediate help from the folks behind the desk...and all in all, I will let friends and family know that should they need to rent a box truck, or a storage unit, U-Haul is the place to go.
GREGORY L | Overall Experience