Exceptional service, would rent again!
SUNN D | Overall ExperienceSelf Storage Units in Tyler, TX, 75702
U-Haul Moving & Storage of Rose City
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
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$99.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $99.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
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![Example storage unit layout]()
Large | 10' x 20' x 10'
4 Bedroom Home or larger
Size Guide- Rate:
-
$159.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $159.95 Per Month
What Is Online Move-In / Rent Now?
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East Texas Storage Center
12447 Tx-64, Tyler, TX 75704 View Available Units1.8 miles from this location -
4918 Hightech Storage
4918 Hightech Dr, Tyler, TX 75703 View Available Units5.7 miles from this location -
AAA Shiloh Storage
4909 Hightech Dr, Tyler, TX 75703 View Available Units
(U-Haul Neighborhood Dealer)5.7 miles from this location -
Sharon Storage
10027 Hwy 31 E, Tyler, TX 75705 View Available Units
(U-Haul Neighborhood Dealer)5.8 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I wasn’t offered or told about insurance y’all storage is faulty rain got in my storage ruined a lot of my things along with my dead son things and u guys did nothing didn’t take me seriously at all I am looking into what I can do about this
CAMRYN S | First ImpressionsMy only disappointment was that the storage units were not accessible after 10 pm and we didn’t get finished moving until 11:30 pm so we had to leave our personal belongings locked in the uhaul until it opened. However, the staff was very understanding and worked with us to extend the lease so that we could get our things unloaded.
RICHARD M | First ImpressionsDidn't like not getting a refund back. Paid on 24th move out 27th. Very rude with. Them for 8 years.
SHARLYN C | Overall ExperienceI received great service and reps were very helpful
LATONYA C | First ImpressionsMost of the staff is very unprofessional and extremely rude. One staff member was inebriated or under some sort of influence and was unable to open the store as a result. The General (Uvanda) and Area (Matt) managers were extremely rude and disrespectful. My reservation that should have only taken me about 1-2 hours to receive and load and be on my way took more than 5 hours due to staff absence, lack of communication and response, and unprofessionalism. The General Manager threatened to call law enforcement on me simply because after 5 hours, when she decided to show up at her job, I asked her if she would hurry so that I could go. She would not and actually had me just standing there while her report was loading and when I asked how much longer it would take she said "Oh, I'm done with you" in a very much disregarding and disrespectful tone. Prior to this, the Area Manager, Matt, hung up in my face after yelling "Well, then just don't get the truck!" when I was seeking resolve as a customer for such inconveniences. My overall experience has been absolutely horrible and frustrating, and I will likely never use U-haul again.
Cashay C | Overall ExperienceDidn’t know where the key drop box was located
Travis J | Online Move InWe were customers for almost a decade, and i wish we had changed providers much sooner. We paid for key fobs monthly to get thru the gate, and they rarely if ever worked. The final straw was we wanted an additional unit, and called towards the end of September to secure it. We were told we would get a unit after the first of the month. After the 1st of October we called and kept getting put further and further back, the representatives saying they just needed to empty the unit. After 3 weeks of calling daily, if not multiple times a day, they still didn't have it ready, and at this point we were weeks behind getting our employee set up to work, we got a unit across the street at a new competitor... and then proceeded to move our current 2 units as well. Even though we had emptied and notified the staff well before the billing date, we were still charged another month for both units.
Satelite s | Overall ExperienceStaff was very friendly & helpful.
VIRGINIAL G | First ImpressionsOnly thing bad I can say is that the rubber on the over head door need to be replace to is worn out!
Alonzo W | Overall ExperienceThe Gate is inoperable, very hard to get around as the large trucks are parked in on path and there is a building to close to make the corner. That is why the post for the gate is hit and out of the ground.
dwaine h | Overall Experience