The senior employee Nikia is an amazing women, amazing customer service, extremely helpful from start to finish with each interaction, and deserves nothing but compliments. Amazing conflict resolution skills and ability to diffuse a situation quickly and timely. Kayla was rude, ill tempered and has zero customer service skills. She was going to forward me to management or someone higher as asked and when asked for the name proceeded to monopolize the conversation and tell me she could not give me the name of the manager or senior employee who she was going to forward me to because it was against ccompany policies. When told that I would like to finish my sentences before she continues to cut me off and then lie about company policies she puts the phone down off the receiver and leisurely gets the senior employee without stating that she was going to be putting the receiver down and grabbing said manager or senior employee who’s name she refused to give me but was going to be putting on the phone. I would not recommend this branch to anyone else if it was not for Nikia’s empathy and prompt resolution of the situation that I called for. I would also make people aware of Kayla before recommending and sharing my ongoing issue with her.
Alyce N | Overall ExperienceSelf Storage Units in Vancouver, WA, 98682
U-Haul Moving & Storage of Orchards
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 11'Miscellaneous Storage
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $84.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $84.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Small
5' x 10' x 11'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $119.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $119.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Medium
8' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $149.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
8' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $149.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
9' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $159.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 11'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $164.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $174.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $174.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $174.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $174.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $214.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $214.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $214.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 9'4 Bedroom Home or larger
Size Guide- Rate:
-
$284.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $284.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Large
10' x 20' x 9'4 Bedroom Home or larger
Size Guide- Rate:
-
$284.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $284.95 Per Month
Vehicle Storage (RV, Boat, Car & More)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thank you for veterans first month free. So greatful
Janice W | Overall ExperienceThe General Manager is very unprofessional, she talks down to employees and Customers. No one really knows what is going on or how things work. The fast that access clicker or 24hr access to my trailer is an additional cost not disclosed in the regular price is again unprofessional. If your locations wasn’t so convenient I would have walked out and went someone else. This was my 4th attempt to rent a spot. All other times they didn’t know how to do it at all.
JEFFERY B | First ImpressionsI thought I was getting a10 by 10 unit not 2 5 by 5 units everything else was perfect....
Kimberly T | Online Move InEasy to use. Hassle free. Friendly and helpful people.
linda m | Overall ExperienceI gave it a 5 star rating even tho I gave a bad mark on the access hours being convenient. I think I should be able to access my storage unit whenever I want or can. I work nights and that means I get my stuff done when everyone else is sleeping. That being said I felt it shouldn't take away from everything else at this location and the hard work everyone does there. Its a great facility, management has worked with me when i needed a little help by going above and beyond and I give it 5 stars!
Chris I | Overall ExperienceThe customer service was definitely lacking. I didn't get a bottom floor unit like I reserved. The staff was rude and not very knowledgeable.l was pretty disappointed
JOLYNN M | First ImpressionsThe design of that facility is horrible for longer vehicles. Specifically, there is no way that if 40 foot trailer could possibly fit into an out of space rv052. I took my boat in there today to park it, and all it took was one look. I have to cancel my reservation , hope I get my money back, and go back to Dwyer Creek boat and RV storage in campus
MARK W | Online Move InThe place is all around great. Good customer service & nice facility.
Tara T | First ImpressionsStaff were all very helpful and friendly
ERIK E | First ImpressionsGreat facility Great place to store my RV Clean, new, exspensive Thx
Tobben M | Overall ExperienceGood, great, greater! Thx. For being available!
Tobben M | First ImpressionsSmooth cross country move. Solid truck. No problems. Load Share evolution went smoothly. Offload facility was super clean and a nice operation.
John W | First ImpressionsJacob was more then helpful. Friendly astute and all around gentlemen.
ben a | Overall ExperienceGreat staff and great services.
RUSSELL R | Overall Experience