Every other month it was double locked.. I was threatened my belongings over $260 and they even cut off a lock I had 2 doors and then acting dumb.. then after I pay the last few payments off and go with my friend so he can get himself a haul we r told he cantbecuse I owed 500 from a year prior and the whole year of renting the storage unit from his l nobody informed me until after I paidy final payments and they said anybody associated with me cannot rent a uhaul.. how unprofessional and very poor customerservice and customer satisfaction..
Kristi E | Overall ExperienceSelf Storage Units in Watertown, NY, 13601
U-Haul Storage at Fort Drum
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Convenient Storage
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Storage Customer Reviews
- 4.0 Average Customer Rating
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It was a nice clean and safe place for us to have our things.
Debra M | Overall ExperienceThis facility has an alarm system that is not fully functional. My unit alarm was never activated. Opening units without disarming them usually does not result in an alarm to go off. For the price I would expect the alarm to actually work because people are storing valuables in their storage units. The alarm is just for show there, and didn’t even work for the last 2 units I had.
Michael S | Overall ExperienceThin walls between units and small skinny door
Larry C | First ImpressionsEverything was nice BUT the security wasn't working correctly giving me little confidence in it.
Tina H | First ImpressionsI was very pleased with the staff they help me on everything I need it and I’m very happy thank you U-Haul
Maria M | First Impressions