I've been to three other U-Haul facilities in the Alexandria, VA area (Washington, DC metro area) and NONE of them were as clean, well-stocked, or as well staffed as the Waupaca U-Haul location. Yes, we Midwesterners are nicer as a general rule, but this Waupaca location is staffed by some of the most helpful and polite team members I've ever met in ANY customer service business, namely Theresa & Chaz, and their GM, Mac Steven Johnson, is an unfailingly easy-going, helpful, unflappable, and upbeat leader. The facility is VERY clean - hallways in the cavernous indoor storage area are swept & well-lit, individual units are clean and ready to go with complementary locks waiting inside, numerous moving carts are well-stocked and available for free to assist with moving items into storage units, there is a "free-cycle" area where customers can leave items they no longer need for others to take, and even the bathrooms are extremely clean (is my neat-freak Mother secretly working here??). The entire process was made as easy as possible - and I say this after having used other storage facilities in the Chicago & DC areas for years that made you feel like you were being extorted and your business was not really valued. Honestly, your prices are almost twice as much as Appleton for climate controlled units, so I do wish you'd work on lowering them, but that's my one complaint. Although it is a significant one! Correction - high storage rates and the HORRIBLY DISFUNCTIONAL U-Haul app are my 2 complaints. Your Android app (and probably the Apple app, too) needs a MAJOR UI overhaul, and should be THOROUGHLY TESTED before release to the public. Don't believe me (despite my prior work in the tech sector), just read the Google reviews - they are spot-on and unflinchingly brutal. However, I really appreciate that ALL the Waupaca staff have been attentive, extremely helpful, unfailingly pleasant (even while dealing with my crotchety 87 year old father who they helped get signed on as an additional driver since he was flying out to DC from Waupaca & wouldn't be with me when I picked up the truck). My family had a Chrysler dealership for 80 years in a small Illinois town of about 20,000 people, so I understand better than most how hiring people with great attitudes can make or break a small- town business. Rarely have I ever encountered someone with the can-do attitude, politeness, un-flapability, and easy-going helpful & upbeat attitude of your GM, Mac Steven Johnson, and his team, Theresa & Chaz. Great leaders do so by example, and it's obvious Mac's high expectations and customer-focused attitude set the standard for the Waupaca U-Haul location. I would be more than happy to unreservedly recommend this location to anyone with storage needs. - Elizabeth Brown
Elizabeth B | First ImpressionsSelf Storage Units in Waupaca, WI, 54981
U-Haul Moving & Storage of Waupaca
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 9.5'Miscellaneous Storage
Size Guide- Rate:
-
$44.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $44.95 Per Month
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![Example storage unit layout]()
Small
5' x 10' x 9.5'1-2 Bedroom Home
Size Guide- Rate:
-
$54.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $54.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 13' x 9.5'1-2 Bedroom Home
Size Guide- Rate:
-
$64.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $64.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 8' x 9.5'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 9.5'2-3 Bedroom Home
Size Guide- Rate:
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$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Medium
8' x 15' x 9.5'2-3 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $109.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 13' x 9.5'2-3 Bedroom Home
Size Guide- Rate:
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$124.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
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![Example storage unit layout]()
Medium
10' x 15' x 9.5'2-3 Bedroom Home
Size Guide- Rate:
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$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 9.5'4 Bedroom Home or larger
Size Guide- Rate:
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$224.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $224.95 Per Month
Drive Up Storage
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$84.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $164.95 Per Month
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The lady working there is very courteous, helpful and professional. However, the manager is absolutely horrible to deal with and he is the reason I chose to move out of both of my storage units and go elsewhere. I would not recommend this location for uhaul rentals or storage.
Rae J | Overall ExperienceThe young man, I interacted with was very professional knowledgeable and very helpful in making sure that I understand how to access the facility and the cards that I could use to haul my stuff in.
Arthur E | First ImpressionsEver thing went smoothly. Staff was super friendly and helpful. The facility was very clean. Would highly recommend to friends and family.
Chris M | First ImpressionsFacility was clean and tidy. Staff was knowledgeable, friendly and helpful!
Kimberly D | First ImpressionsMac was very helpful in answering all of my questions.
Raven W | First ImpressionsEverything went good
lamont a | First ImpressionsWe needed a small storage space for a short term storage and this was perfect! We would highly recommend this for anyone’s storage needs!
WESLEY F | Overall Experience