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Robert K | Overall ExperienceSelf Storage Units in Webster, MA, 01570
U-Haul Moving & Storage of Route 12
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What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Wonderful, we just rented, everyone was polite and helpful
kerrian V | First ImpressionsThis was my First time renting a storage unit ever. I received a free month with my truck rental which was nice. My only problem with this whole experience was I was not told when k rented the unit that I first needed to go when the rental office was open. We were in the middle of moving and the office was closed by the time we went to the storage unit. We stood outside trying to get into the storage and nothing worked. The access code that was provided in the app didn’t work and we kept getting denied access. We then say a sign that say if you need help text the manager if it is after hours. We texted the number provided and explained the problem. We NEVER got a reply. Not even to date, it’s been almost 2 months. The whole process of getting the in the unit initially was very stressful. I also find it very unprofesssional to provided a number for help and then be ignored.
Heather G | Overall ExperienceFriendly very accommodating
William A | First ImpressionsCustomer service was super friendly, fast and efficient. The storage facility and the U-Haul truck were all meticulously clean. I will definitely recommend this place for anyone who needs this type of moving and storage service.
HEATHER W | First ImpressionsAll the employees were great. The service numbers were visible and several locations. I had easy access to my storage area and there was a fantastic loading and unloading dock area with several cards that could be used to move my storage bins and other storage items. We definitely recommend this U-Haul specifically in Webster to everyone. I know William was excellent and he has great staff.
Dorothy G | First ImpressionsBeen using this places for around 2 years. No issues at all. Will gladly do it again if need be!
Scott H | Overall ExperienceIt’s a nice, clean and convenient storage to use. Affordable units.
Youssef H | Online Move InThey took care of anything.I needed awesome job
Alfred D | Overall ExperienceThank you for helping me through some of the greatest life changing times I’ve recently encountered. Appreciate you fortunately; greatfully as well all the best for you & your families now & as well as my family better days in the future hopefully for so many in these times that have tested our true family & true friends to our very core of our moralistic values & a lifetime of our tested attributes we’ve forever cherished to be blessed with more than we could ever comprehend in these grateful tough times for people thank you so much for your good efforts in so much that you do helping the communities futurewise as well too hoping that UHAUL flourishes futurewise. Remember that there’s always ingenuity in the mix one never knows. Appreciate you. Take Care. Looking forward to doing business futurewise your companies’ reputation has stood tests of time. Have a hopefully always blessed year. Lisa Brown
LISA B | Overall ExperienceThe young gentleman who assisted me was extremely helpful and informative. Very courteous and professional !
John D | First ImpressionsThe people who work there are extremely competent, super friendly and treat people well and help them.
Vanderson O | Overall ExperienceHighly recommend
Sharon A | First ImpressionsEverything well organized in the facility.
victor k | First ImpressionsMiss U-Haul self storage location is absolutely by far the best because of the simple the things that people overlook that mean so much more when acknowledged. The facility manager went above and beyond to help me with my obstacles for the time I needed a self-storage unit. I am forever grateful and would highly recommend them to everybody I know hand
Christine S | Overall Experience