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Deborah W | First ImpressionsSelf Storage Units in West Columbia, SC, 29170
U-Haul Moving & Storage of W Columbia
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The guys in Richmond acted like they didn't know what they were doing but other than that the two ladies that handled my account did a good job.
tammy m | First ImpressionsThanks
Deborah W | Overall ExperienceReceived 1 month free with my truck rental and it was very helpful as I won't need it for more than 1 month. The 24 hr access would be convenient but I'm not sure if my location has it or not but I will be checking in to it.
PAULA H | Online Move InAmber was amazing and helpful. The office seems to cost at 4 pm, which made it difficult to ever get there. I don't understand why I have to pay a full month rate for 2 weeks of use. That doesn't seem very fair or ethical. Other than losing the money I needed, we were grateful to have storage available after running between multiple locations due to reservation changes made without notice to me.
THOMAS B | Overall ExperienceMy experience was horrible because I had several missing items..
MONICA V | Overall ExperienceThere was no staff at the location each time we went but everything else was good enough
joshua z | Overall ExperienceOne of my locks to my storage unit was replaced without my express permission and no notification was provided. I was not given a key to this new lock on my storage unit either. This issue was resolved but should have never happened without consent or notification.
Joshua M | Overall ExperienceWhen I arrived the manager couldn’t find his keys, took him 5-10 min to find, at first was very nice but I had to bring the truck back due to I had an appointment, he kept calling I told him I would need to keep the truck over night, but the truck will be parked there until I am able to grab it for the purpose I need it for. He said fine bring it back by 10am. At 8 am he is calling me because I have the key but the truck is there! I looked at the reservation and it said return by 2:30pm so I called him back, and stated I may need it for a little longer. He said call U-Haul and hung up!
Sarah C | Overall ExperienceWe found dead bugs in our things but it is understandable for an outdoor storage unit. Our things were secure and that's what matters most.
Maurice J | Overall ExperienceThe door had issues whenever I needed to open
ROSE K | Overall Experience