The manager is amazing but your company’s processes are a nightmare and the way you harrass costumers and their emergency contacts are abusive and will he reported to consumer affairs and attorney general. I secured a unit. I switched the unit in 5 minutes bc it was broken. I end up paying twice and they never switched it over to the new one. I get non stop calls to my Neigbor and I mail threats overage charges and I did not even have the unit 10 days!!!!! A complete botch up and my emergency contact will no longer be my contact. You compromised my privacy refusing to accept a po address for billing and instead send a 10000 notices to my physical Address where I have an order of protection to my husband who now opens the mail learns of my number which should not even be on the invoice!!!!!!! No privacy no regard I will get rid of this unit assp!!
Eibhlis H | Overall ExperienceSelf Storage Units in West Babylon, NY, 11704
U-Haul Moving & Storage of W Babylon
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Customer service is excellent
ESKETT W | First ImpressionsThank you for such friendly customer service! You all made a stressful time easier to handle. I may even be back for a new hitch soon.
Donna D | Overall ExperienceNo issues very kind and friendly staff
Kanisha A | Overall ExperienceI am so disappointed overall with uhaul
Olivia T | First ImpressionsAnthony, Mike Stephany Phil, all very wonderful, made for a great day coming in today
Yulia L | Overall ExperienceTowards the end of my rental I got racist vibes from the manager. And I'll never rent a U-Haul storage unit again.
Crystal C | Overall ExperienceThe representative in the office Anthony Joseph was very helpful and answered all my questions.
Laura R | Overall ExperienceEverybody at the U-Haul was very helpful, very polite and well mannered I would use U-Haul again
SHAWN D | Overall ExperienceMy experience with U Haul was awesome Anthony is amazing
annie G | Overall ExperienceU haul... the staff has always been very helpful for me, I have been there for like 3 years. Anthony Joseph... hard worker, became friends can even call him on off hour ( still so very helpful ). I have no problem recommended your facility. Thank you kindly, Jack Saracino.
JACK S | Overall ExperienceThe Manager and staff was every professional.
tanischia m | Overall ExperienceThe staff at 451 sunrise hwy are all exceptional, Anthony and Veron are always so friendly and just seem to always go above and beyond the call of duty. They are definitely professional and are aces in my book. It is because of the staff at this location that I continue to do business with this facility.
ABRAHAM S | Overall ExperienceEveryone at the 451 sunrise hwy in west babylon location are just wonderful, they all are helpful, knowledgeable about everything at facility and are just so pleasant to talk to. They explain everything. I give the manager Anthony and his crew 100 stars if I could. Job well done.
ABRAHAM S | First ImpressionsThe communication with the manager was poor. He explained that yeah up to five days before they locked you out and when we had a blizzard, I was two days late and they locked me out because I couldn’t get inside the place or to the place and then they charge me a leaf fee, very unfair and unsatisfied Would not recommend U-Haul to anyone poor management
Francis A | Overall Experience