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Dylan B | Overall ExperienceSelf Storage Units in Williston, VT, 05495
U-Haul Moving & Storage of Williston
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Mouse droppings and mice carcus’ were a constant. We didn’t have anything bf in the storage unit to give food. My belongings were a source of nests.
Erin G | Overall ExperienceThe QR code for 24 hour access located in the elevator was an invalid/misleading
MAYA H | Overall ExperienceThe last few times I’ve rented a trailer I’ve gotten a phone call regarding late return when I’ve already returned. The employees are not returning as customer arrives
TREVOR M | Overall ExperienceMoved out due to mice inside the units. I would've thought that being a newer facility that this wouldn't be an issue. More needs to be done to control the mice in & around the entire building.
Kimberly O | Overall ExperienceThe office staffing seem short staff at times. Also, when I initially returned my truck rental and rented the storage two staff told me two different things about the price of the truck rental. Seeing as I had been a minute late from the return and then I had to unload the truck so one staff told me that it was fine. It would be considered returned on time and then the other staff told me no I would get charged an extra day. I don’t know how the billing worked out but The inconsistency was stressful at a time of stress because moving is always stressful. Also, the billing of my account was not as professional as I would expect. Initially I was told I would be billed on the third the first month I was built on the first of the month then I tried using the app because it was hard to get a hold of a representative to pay a bill can you believe that? So I would maintain your app better and I wish I’ve been told the correct billing date when initially setting up the agreement with you other than those two issues it was a good experience.
BENJAMIN M | Overall ExperienceOur unit had obvious evidence of mice, with droppings on all of our belongings. When brought up to staff they said there was nothing they could do about it. I would not recommend this facility due to the state of our belongings when we closed our unit.
MARIAH K | Overall ExperienceReserved storage unit online and was able to access it within the hour. Facility was brand new, clean, and felt safe and secure. Monthly rate was quite affordable.
Michael G | Overall ExperienceVery pleasant experience! Two thumbs up five stars
Scott D | First ImpressionsPatrick the manager was excellent!! So accommodating
Penny P | First ImpressionsBrand new mega U-Haul facility that has it all. I've returned rentals here and used storage here and I a UHaul fan now. The check-ins were streamlined and efficient. The storage was made available immediately and was pristine. Access is safe, secure and offers very generous hours.
William G | Overall ExperienceEveryone was really helpful, professional, and nice! It was a busy rainy day for graduation at UVM and they helped us out a lot.
michele b | First ImpressionsThere is no signage for units 1536 - 1999
Dylan B | Online Move InGreat facility for storing our motorhome!
scott m | Overall ExperiencePatrick Rose was an awesome guy helping me out, was up front and honest about the cost, very accommodating with finding a spot for the moving company to drop a trailer off for a few hours while I unloaded. Facility is clean, well maintained and the individual unit alarms help me feel more secure.
Chris H | First Impressions