Great and helpfull staff. Thank you for the month free storage.
SCOTT F | First ImpressionsSelf Storage Units in Malvern, PA, 19355
U-Haul Moving & Storage of Malvern
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Awesome experience!!
PATRICIA M | First ImpressionsFriendly helpful staff
Sheila m | Overall ExperienceZachery was awesome to work with and was very helpful.
Robert C | First ImpressionsOkay so I just think it was a minor issue the assistant manager Sierra was fantastic I absolutely adore her I had such a great experience but we didn't have the lock so we had to keep the storage a little a day later and we couldn't leave our clothes or are belongings in the unit
Levon W | First ImpressionsVery friendly staff clean facility etc…
Sheila m | First ImpressionsI was contacted day the rent was due for rent being late. I was also contacted as being past due after having paid rent. Finally, a week after moving out I was messaged saying that my rent is due, now with a late fee. I tried to ask for an explanation every time and was never responded to. Incredibly unprofessional. I am, or was, a big fan and user of uhaul but not anymore
Cameron M | Overall ExperienceThe entire staff was very knowledgeable and courteous.
VICTORIA K | Overall ExperienceVery helpful and friendly staff!!
Catherine D | Overall ExperienceOverall a good experience expect for 2 things , surprisingly charged the next month due to not closed out after ending the rental and extra charge was added for Insurance (did not ask for insurance).
silvia f | Overall ExperienceThere's one staff who declined to help me when I'd forgotten my gate pass code. He was indeed very rude. The rest of the staff were amazing and very friendly
Lawerence n | Overall ExperienceThey cut off our lock to paint and replaced it without telling us
ELLEN M | Overall ExperienceAwesome customer service!
Michael M | Overall ExperienceWe needed a storage unit for a short time. The unit was new and clean, but access was sometimes an issue because sometimes they park trucks right in front of the door and it's difficult to get inside. I rated Above Average because the staff at this location are helpful and friendly. That's not always the case!
CHRISTOPHER W | Overall ExperienceWorkers unhelpful despite a line of people needing assistance. No acknowledgement outside of one worker stating he was “done working”.
Despina G | First ImpressionsWe had to throw away more than 1/2 the contents in unit as smelled very musty and damp and many boxes ended up with ant nests in them - lost all the bedroom linens and towels for this reason. The back units butt against woods and so I think water and pests can enter unit. We incurred more than $500 of damages as a result.
Kenneth P | Overall ExperienceThe facility in Malvern, PA > the facility in Nanuet, NY
CHRISTOPHER W | First Impressions