I called customer service to cancel a storage unit reservation after not being able to get in contact with anyone at this location over the course of three days. To be clear, the customer service agent I spoke to couldn’t even get them to answer the phone. That resulted in them sending me an email stating that my monthly unit payment was overdue and that I would be charged a late fee. An overdue bill and a late fee for unit that had been canceled roughly 2 weeks prior. This is the result of inability to communicate and poor communication internally. I would not recommend this location to a friend.
taura k | Overall ExperienceSelf Storage Units in Woodbridge, VA, 22192
U-Haul Moving & Storage of Potomac Mills
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 10' x 12'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 12'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Drive Up
- 1st Floor
- Inside Level
- No Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 12'2-3 Bedroom Home
Size Guide- Rate:
-
$234.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $234.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 15' x 12'2-3 Bedroom Home
Size Guide- Rate:
-
$259.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $259.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 12'4 Bedroom Home or larger
Size Guide- Rate:
-
$309.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $309.95 Per Month
1 Unit Left!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had a good experience with this storage unit site
ana b | Overall ExperienceBest customer service I've ever experienced by far 👏
whitney m | Overall ExperienceStaff are very helpful thanks 🙏
JEREMIASWILBERTO R | First ImpressionsThe person who helped me was very nice and went above to help.
LISA W | First ImpressionsGood and will be recommending it always.
Adelaide O | Overall ExperienceI was charged many times for nothing until now.I haven't received my refund back
jules N | Online Move InGood service nice people
YENIS M | Overall ExperienceTransaction well appreciated
AHMED S | First ImpressionsMuy buen servicio el personal muy amable
YENIS M | First ImpressionsI was very happy
joseph a | First Impressionsnice
Napoleon S | Overall ExperienceThe staff is very knowledgeable and were very helpful.
Candice B | Overall Experience