Super confusing layout of storage units.
Matthew B. | Overall ExperienceSelf Storage Units in Springfield, VA, 22151
U-Haul Moving & Storage of Springfield
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very clean, organized, and safe facility.
Sarah B. | Overall ExperienceRan into problems when returning truck and had to wait a longer time than usual because of putting bill on hold due to payment change.
Nancy L. | First ImpressionsTerrific customer service. My first assigned unit was upstairs but when I spoke with the two "owners" they were able to find a unit for me that didn't require steps. They were both very friendly and helpful.
charles g. | Online Move InVery, very, very nice and polite staff, was crowded and people were blocking the path when I first arrived. They kindly moved to give us space. Plenty of carts. Clean and safe environment.
Ginger M. | First ImpressionsThe team was most accomodating. This is not a complaint but a kind observation. Access by stairs in any facility is not a plus when it is the only option to move large furniture into. Again not a negative comment---a kind observation.
langston s. | First ImpressionsThis is the best uhaul in the DC area. The staff is awesome, the facilities are clean and it's a pleasure coming here.
Vasilisa C. | Overall ExperienceThe process was easy, getting to the location was easy, but the fact that there were only stairs to get to my unit was atrocious. It would be nice if there was at least a ramp to get to my storage unit.
Nicholas H. | Online Move InGreat staff and very clean
Thomas G. | Overall ExperienceEasy to reserve, move in, and access when needed.
Ric R. | First ImpressionsDaylon is amazing! Very helpful!
Stacy H. | Overall ExperienceGreat facilities and infrastructure. Clean and well-maintained. I just don’t know why there are stairs to access some storage units
Adrian K. | First ImpressionsVery friendly staff, very clean, easy access, fast location.
Ludwing J. | First ImpressionsExcellent staff, the guys who work here are helpful, nice and very pleasant to work with. The alarms for each unit are a great add on. This is the best U-Haul location by far (Springfield). The Chantilly location on the other hand was horrible, disorganized and the staff has no clue what they are doing. The Herndon location is the worst - I had a free month reserved (one way trailer rental) and the 2 women who work there said it's not free anymore because "the general manager doesn't allow it" even though the dispacth and traffic departments at Uhaul both confirmed the first month is free. Someone from leadership needs to have a conversation with this general manager who is making up her own rules and losing customers.Overall experience - I will not use U-Haul again and will not recommend it unless they go to the Springfield location. It's not worth the headache.
Vasilisa C. | First ImpressionsStaff was consistently friendly, professional, courteous and helpful!
Cynthia M. | Overall ExperienceGreat storage facility, staff was wonderful with the set up. Thank you!! If we ever need storage again we will pick this facility for sure!!
Audey M. | Overall Experience