Everyone was so nice , and welcoming and provided the best service .
Alejandra M | Online Move InSelf Storage Units in Woodbridge, VA, 22192
U-Haul Moving & Storage of Potomac Mills
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I called customer service to cancel a storage unit reservation after not being able to get in contact with anyone at this location over the course of three days. To be clear, the customer service agent I spoke to couldn’t even get them to answer the phone. That resulted in them sending me an email stating that my monthly unit payment was overdue and that I would be charged a late fee. An overdue bill and a late fee for unit that had been canceled roughly 2 weeks prior. This is the result of inability to communicate and poor communication internally. I would not recommend this location to a friend.
taura k | Overall ExperienceI had a good experience with this storage unit site
ana b | Overall ExperienceBest customer service I've ever experienced by far 👏
whitney m | Overall ExperienceStaff are very helpful thanks 🙏
JEREMIASWILBERTO R | First ImpressionsThe person who helped me was very nice and went above to help.
LISA W | First ImpressionsGood and will be recommending it always.
Adelaide O | Overall ExperienceI was charged many times for nothing until now.I haven't received my refund back
jules N | Online Move InGood service nice people
YENIS M | Overall ExperienceTransaction well appreciated
AHMED S | First ImpressionsMuy buen servicio el personal muy amable
YENIS M | First ImpressionsI was very happy
joseph a | First Impressionsnice
Napoleon S | Overall ExperienceThe staff is very knowledgeable and were very helpful.
Candice B | Overall Experience