Next time let the customer know up front that you have to return blankets. I used U-Haul a year ago and was not asked to return the blankets, but when I dropped off the U-Haul this time I was charged $96 for not returning blankets that I thought I could keep. Not right U-Haul.!
JOSHUA S
Local Jan & Vac Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Capistrano Beach, CA 92624
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck should have had a full tank of fuel. When we pick up the truck it was 55 miles to empty, when we returned the truck it had 129 miles to empty. So I feel we got the short end of the stick. It should have been issued on a full tank and returned on a full tank.
JOSE FEveryone was helpful and friendly. Checking in and checking out was a breeze. Thanks!
ADRIAN MNothing!?Everything was great!
JOHN SExcellent customer service
LISA M